Business ProfileforChesapeake Construction, Inc.

Unfortunately I cannot leave a good review. Even though I don't expect everything to go perfectly, Chesapeake Construction was more about what they insisted and wanted than customer satisfaction. All along the way I had to spend a considerable amount of time and energy fighting tooth and nail to get them to do what I requested and paid for and what was written in the contract. For example I had to fight for them to put my kitchen island in the location I gave them in my drawing and for them not to anchor it down. So many interactions with them were such a hassle and stressful to deal with that I paid the last check even though I had a list of things I was not satisfied with. In addition, they also billed me for trim they did not purchase or install. They were trying to make up money for a mistake they made even though I was significantly under on all the allowances they gave me. During the work, most phone calls were quite curt and emails were not only insulting but condescending and most of them were from the owner. I found out later from a friend that the owner did the same to her when she had work done by Chesapeake Construction. Many things were addressed last minute and rushed leaving me little choices, time, research, and cost me more. Once the stress was over, I reached out 3 months later to tell them that if they would fix one particular thing on the list of problems, I would consider myself to be a satisfied customer, but they refused. I simply asked them to switch a pantry door from swinging in to swinging out so I had more use of the pantry. This is what I initially wanted and was in the drawings but once again was a huge argument that I had to relent on because they said it was ridiculous for it to swing out. They are too rushed to pay attention to detail, you are a number not a customer, they are not completely honest, and they do not care if you are satisfied.