Business ProfileforEast Coast Tree Care, Inc.

We had tree removal services done 2/20 the removal service was good the guys worked great we did have a issue after the fact. One tree fell on the fence and a steel compressor. This is the only thing that saved the bulk of the fence. Emailed the office about the damages. They said they would send Carlos out to inspect the damages. So I took off work Thursday 2/²4 waiting for a guy who I guess arrived and didn't let anyone know he was here not a ring on the door bell or knock on the door. The the camera picked him up for like 22 seconds then he left. How can I explain damages about what was done when Carlos never even check with the tenant. So I recontacted the establishment about this. 2/²4 stating we never seen him or could explain the damages. So I received another call from the office yesterday 2/²5 I would have Carlos back out Saturday 2/²6 I took off work again. For a scheduled appointment with Carlos at 8 am. Go figure never showed again. This is getting very frustrating and I just need the items repaired or replaced. This is just the Start I have pets if a pet gets out due to my fence being broken and not able to latch or lock they will be responsible if the animal is hurt due to the damages not repaired. I will be going against them for this if this happens and I truly hope not. No reason to keep giving me the run around and time and not honer then. At least call and say something came up. If you can't make it. Just getting tired now losing my time and money waiting for someone who seems not to care about the customers.