Business ProfileforHaley's Metal Shop, Inc.

At the advice of the ******* Metal Shop "sales person", I purchased, at a cost of nearly $10,000, a complete brand new A/C system in October 2022. I was told my system was over 10 years old, used a type of freon that was no longer being used and that my system had a leak which would be difficult to ******* was probably not smart on my end to agree to a new system at this time as you are most likely NOT going to use your A/C in ***** in October. So the system did not get used until the spring/summer of 2023. ONE SUMMER we use the system. July 2024 rolls around and it's starting to get hot (even in *****). We fire up the A/C and the system would NOT COOL the house. My "reliable" ****** system turns out to be not so reliable. ******* sends out a tech and he determines that the compressor has failed. AFTER ONE SUMMER?? Seriously????Don't worry the compressor is covered under the manufacturer's warranty. NO, my friends, WORRY. I receive a bill from ******* for over $700! Really because your product is faulty, I still am expected to pay for your labor? And folks, even the labor was inflated. The tech was not at my house for 4 hours, but that's what is on their invoice. They A/C filter, that I did not authorize the tech to change was charged at $107.74. Really? Because I checked ****** and the same OEM filter from Aprilaire was less than $200 for FOUR!Any reputable company would have said that there is no way a brand new ****** Air Conditioner compressor should fail after one summer of use. According to ************** website a compressor should last ***** years if properly maintained and 7-8 years if not properly ************* yourself a favor and find a different company to purchase your A/C system from, maybe one that actually stands behind their product. Nearly $10,000 for a brand new ****** A/C system and it lasts ONE SUMMER in ***** no less!??! Ridiculous!