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Find a Location

CosMedix & Cryo MedSpa, LLC has 1 locations, listed below.

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    Business ProfileforCosMedix & Cryo MedSpa, LLC

    Medical Spa

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    CosMedix & Cryo MedSpa, LLC services include permanent makeup, Cryo treatment, Fibroblast Skin Tightening, teeth whitening, Aesthetic & lash extensions.

    Business Details

    Location of This Business
    127 Topsham Fair Mall Rd Unit 3, Topsham, ME 04086-1772
    BBB File Opened:
    7/12/2021
    Years in Business:
    4
    Business Started:
    11/2/2020
    Business Incorporated:
    11/2/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Ashley West, Owner
    Contact Information

    Principal

    • Mr. Ashley West, Owner

    Customer Contact

    • Mr. Ashley West, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: What to know before visiting a med spa

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen R

    1 star

    02/05/2024

    I was called by the owner ****** and she explained things to me over the phone, so I thought. She said I would see a provider the first time and I would get my shot of semiglutide on that day. Just needed to take out a loan with "Cherry". She said the provider is there Mon through Thursday, I told her I couldn't do it because I live about 2 hours away and only have Friday off. At that point she said she could get the provider there on Friday but it would cost me $75 and I needed to pay over the phone because she was asking the provider to make a special appt. to come in on Friday. I paid that day over the phone, went to my visit and there was NO provider. When I started asking ****** some questions that a normal person would ask before getting something shot into them, she got very defensive and asked me what my issue was. I replied by saying I was told there would be a dr. here and she said she didn't think it was a big deal and that she is an MA so she can give the shot. When I asked her what an MA was she looked at me and laughed and said "you don't know what an MA is"? Needless to say I left without seeing a provider. I have tried to call for a refund but no answer and vm is full. I messaged her on her site and am still waiting to hear back. I plan to go further with this because this person needst o be stopped as she is a scammer. Stay away from this "business" I don't even want to give a one star on tis but evidently have to.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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