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          Norm's Used Cars, Inc. has 1 locations, listed below.

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            Business ProfileNorm's Used Cars, Inc.

            Used Car Dealers

            Current Alerts For This Business

            Special Notice:
            This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

            Additional business information

            See all additional business information

            Contact Information

            744 Bath Road

            Wiscasset, ME 04578-4825

            Get Directions
            Visit Website
            (866) 612-0952

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Norm's Used Cars engages in the sales and service of used cars. 

            Business Details

            Location of This Business
            744 Bath Road, Wiscasset, ME 04578-4825
            BBB File Opened:
            1/1/1977
            Years in Business:
            47
            Business Started:
            1/1/1977
            Business Incorporated:
            6/17/2002
            Type of Entity:
            Corporation
            Number of Employees:
            19
            Business Management
            • Mr. Norman Sherman, Owner
            • Ms. Beverly Needham, Vice President
            Contact Information

            Principal

            • Mr. Norman Sherman, Owner

            Customer Contact

            • Mr. Norman Sherman, Owner
            Additional Contact Information

            Fax Numbers

            • (207) 882-6062
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/05/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I took my ************************************ May 2024. It failed because of front brakes issue. Due to my/their schedule, I went in today to have the brakes repaired and to receive new inspection sticker. Waited 2 hours in waiting room, paid and went to pick up car. The inspection sticker was not replaced. Went back in and informed them. They took my keys back and took car in garage again.After several minutes, they said they had to do a reinspection. This time it is a rusted strut, another ****** part! Made another appointment for end of August.At the time of inspection in May, I was told that the brakes need to be repaired and everything was good to go.I am retired and working part time in another town. I cannot afford to keep paying them for parts everytime I go in. I have bought 3 cars from this dealership but feel service is not what it used to be.I feel being taken advantage of.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Carla A

            04/24/2024

            Definitely do not send anybody here to this dealership. Got my daughter her first car, was told that it has all original parts. Figured out that the dash screen is not original and was replaced with a part not fitted for this car. Making it completely not functional. Then the check engine light comes on. Its under warranty but the service is horrible. I asked **** to explain in laymens terms because I didnt understand the codes he was saying with the car he said well if you let me finish and I said I didnt like his attitude he said same. If this is customer service I dont want any part of it. I work with people and would never talk to a customer the way I was spoken to. The guy that sold us this vehicle was just that a used car salesman. Gave us complete reassurance and the car is a lemon. All original parts, nope. They said they would be looking at salvage parts months ago and still no word on the part they were suppose to replace. As for me and my daughter, we will not be speaking to them, they can talk with my husband. Because the way they talk to females is completely disrespectful.
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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