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          Find a Location

          International Dairy Queen, Inc. has 110 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileInternational Dairy Queen, Inc.

            Carry Out Food
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            8331 Norman Center Dr

            8000 Tower Suite 700

            Bloomington, MN 55437-4501

            Visit Website
            (952) 830-0200

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            Customer Reviews

            1.09/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            45 complaints closed in last 3 years

            25 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/1994

            Years in Business: 62

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            According to the information provided by International Dairy Queen (IDQ), this company offers retail food services.

            Business Details

            This is a multi-location business.

            Find a Location

            International Dairy Queen, Inc. has 110 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              8331 Norman Center Dr 8000 Tower Suite 700, Bloomington, MN 55437-4501
              BBB File Opened:
              8/20/1991
              Years in Business:
              62
              Business Started:
              6/27/1962
              Business Started Locally:
              6/27/1962
              Accredited Since:
              8/1/1994
              Type of Entity:
              Corporation
              Alternate Business Name
              • Orange Julius of America
              • American Dairy Queen Corp
              • Dairy Queen Canada
              • Dairy Queen
              Business Management
              • Carolyn Kidder, Manager
              • Troy Bader, Owner/Manager
              Contact Information

              Principal

              • Troy Bader, Owner/Manager

              Customer Contact

              • Carolyn Kidder, Manager
              Read More Business Details and See Alerts

              Customer Complaints

              45 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/18/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              On September 6 I came to a Dairy Queen in the ********** area address ***************** at 434pm I ordered the Pomegranate ***** Blast I asked the female employee to just make it with Pomegranate when I received my smoothy I tasted it and it tasted like Strawberries I came back to tell her and she was giving the 3rd degree by telling me that she put Pomegranate in my drink but unfortunately she made it wrong and refused to make another one for me I emailed corporate about this and they told me they sent my email to the district manager and I have not gotten a response since September 6 its now September 17 and I sent another email to them and the same response I want my money back of 8.11 I feel that this particular Dairy Queen needs to hire better employees and when a customer like myself sends a complaint or concern they need to make sure they respond right away not 2 weeks or 3 weeks they need to be more diligent in there responses to there customers
              Read More
              Read 44 More Complaints

              Customer Reviews

              11 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Vesta M

              09/25/2024

              This establishment refuses to take legal tender in the form of a US $100 bill. Refusal was based on policy that owners believe that they are fake.

              International Dairy Queen, Inc. Response

              09/28/2024

              Thank you for your review. I have responded to you directly by email. I look forward to hearing from you. 
              Read 10 More Customer Reviews

              Local BBB

              BBB of Minnesota and North Dakota

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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