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          Walser Buick GMC Bloomington has 1 locations, listed below.

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            Business ProfileWalser Buick GMC Bloomington

            New Car Dealers
            BBB accredited business

            Contact Information

            4601 American Blvd W

            Bloomington, MN 55437-1124

            Visit Website
            (952) 314-2002

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/2/1988

            Years in Business: 57

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Walser Buick, Pontiac, GMC offers sales, service, and parts of new and used vehicles.

            Business Details

            Location of This Business
            4601 American Blvd W, Bloomington, MN 55437-1124
            BBB File Opened:
            2/1/1978
            Years in Business:
            57
            Business Started:
            1/1/1967
            Business Started Locally:
            1/1/1967
            Accredited Since:
            2/2/1988
            Business Management
            • Paul Walser, CEO
            • Andrew Walser, President
            • Katie Loija, Owner/Manager
            Contact Information

            Principal

            • Andrew Walser, President
            • Katie Loija, Owner/Manager
            Additional Contact Information

            Fax Numbers

            • (952) 929-5252
              Primary Fax
            • (952) 345-9099
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/24/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My car has been out of my procession for the last 4 weeks. between Walser GMC Bloomington and Walser ****** of ********** and I got my car back 2 days ago on the 04/19/23. I am very upset at this as I have a warranty which state that I get a free rental car and they said they didn't have anymore rental cars and told me to pay for a rental car from enterprise as I am a 23 year old college student I don't have the money to pay for a rental car. When I originally got it it felt a little off and then as I have been driving it I have smelt something burning which in all fairness I wasn't sure if that was my car or another car on the road but then I went to get gas and my car barley started. I am very unhappy because I haven't had a car in over 3 week and all they did was make sure the engine lights were off basically. I am going to have to give it back after not having it for the 3 weeks and once again I get go to not having a car even though when I bought it the warranty said I get a free rental car.
            Read More
            Read 4 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            brian n

            01/17/2024

            We brought in a 2011 Buick Enclave for a timing belt issue. We were charged $6100 and the vehicle has the same issue. Brought it to our regular mechanic, we were told it appears the costs of parts were within $20 of what they would have charged, but that Walser double charged us for labor on the invoice (according to book). After telling Walser we were going to have someone else look at it, no response to text or voicemail. Walser had our vehicle for over two weeks.

            Walser Buick GMC Bloomington Response

            06/27/2024

            Dear *****, 

            Thank you for bringing this to our attention. We sincerely regret that your experience did not meet your expectations. We strive to provide transparent and fair service, and your feedback is invaluable in helping us improve. Please contact our General Manager *********************** at ******************************* so we can ensure we've resolved this issue and achieved an resolution. We appreciate your patience and hope to regain your trust.

            Local BBB

            BBB of Minnesota and North Dakota

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