Business ProfileforConcept Marketing Groups
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning Customers stating the company collected funds and then either stopped communicating or failed to inform them when or if their advertising had been distributed. Some customers allege they contacted locations where materials featuring their ads were supposed to be distributed and the locations were unaware of any advertising and didn’t know the company supposedly coordinating the advertising – Concept Marketing Groups. Many customers report delays in the production of their advertising projects and poor customer service, with calls and emails to the company going unreturned.
Concept Marketing Groups has been responsive to complaints forwarded to their attention by BBB. In some cases, the company has provided full or partial refunds. In others, Concept Marketing Groups has stated the advertising pieces featuring the customer’s ad had been printed and distributed, thereby fulfilling the terms of their agreement. However, some complaints filed against the company have been closed as unresolved.
Additional business information
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4655 Nicols Rd STE 200, Eagan, MN 55122-2395
- BBB File Opened:
- 8/16/2011
- Business Started:
- 10/21/2011
- Business Started Locally:
- 10/21/2011
- Alternate Business Name
- Concept Publications Group
- CMG
- Business Management
- James Boyd, President
- Victor Wilcox, Partner
- Contact Information
Principal
- James Boyd, President
- Victor Wilcox, Partner
Customer Contact
- James Boyd, President
- Victor Wilcox, Partner
- Additional Contact Information
Fax Numbers
- (651) 894-1818Primary Fax
Email Addresses
- Primary
- Technical Support
- (651) 894-1818
Customer Complaints
0 Customer Complaints
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