Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

C H Robinson Worldwide Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • C H Robinson Worldwide Inc

      14701 Charlson Rd Ste 1400 Eden Prairie, MN 55347-5088

    • C H Robinson Worldwide Inc

      800 Washington Ave N Ste 308 Minneapolis, MN 55401-1156

    • C H Robinson Worldwide Inc

      2520 Broadway St NE Ste 204 Minneapolis, MN 55413-1975

    Business ProfileforC H Robinson Worldwide Inc

    Logistics
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    According the the information provided by C H Robinson, this company is a third party logistics provider offering freight transportation and logistics, outsource solutions, produce sourcing and information services.

    Business Details

    This is a multi-location business.

    Find a Location

    C H Robinson Worldwide Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • C H Robinson Worldwide Inc

        14701 Charlson Rd Ste 1400 Eden Prairie, MN 55347-5088

      • C H Robinson Worldwide Inc

        800 Washington Ave N Ste 308 Minneapolis, MN 55401-1156

      • C H Robinson Worldwide Inc

        2520 Broadway St NE Ste 204 Minneapolis, MN 55413-1975

      Headquarters
      14701 Charlson Rd Ste 1400, Eden Prairie, MN 55347-5088
      BBB File Opened:
      1/27/2005
      Years in Business:
      119
      Business Started:
      1/1/1905
      Business Started Locally:
      1/1/1905
      Business Incorporated:
      1/1/1905
      Type of Entity:
      Corporation
      Alternate Business Name
      • C H Robinson Company, Inc.
      • C H Robinson International, Inc.
      • Transportation and Logistics
      • C H Worldwide Foundation
      Business Management
      • Mike Wilken, Manager
      • Duncan Burns, Manager
      • Meghan Doyle
      Contact Information

      Principal

      • Mike Wilken, Manager
      • Duncan Burns, Manager

      Customer Contact

      • Meghan Doyle
      Additional Contact Information

      Fax Numbers

      • (952) 937-7809
        Primary Fax

      Phone Numbers

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gabriela S

      1 star

      09/17/2024

      0 stars!!! I am a carrier. My ** has been active for over a year. I have two inspections on file. I work with all the major brokers (*********, Coyote, ** ****, TQL, *****, etc.). I completed the pre-qualification on the ** website 6 months ago, and everything was passed. I called them 6 months ago to get access to the load boards and shipments, but they told me I couldnt get it for no apparent reason. Today I called again, and the woman I spoke to was rude and still couldnt answer my question as to why I cant get access. How is this even possible? First of all, I waited on the line for about 30 minutes, only to find out that the woman working there doesnt even know why we cant take loads from them. I would like to know the reason. When I set up with other brokers, they always know the reason usually, its because the ** number hasnt been active long enough but here, no one knows anything. Please update your system and stop misleading people! I wasted my time completing the pre-qualification where everything was passed and then another half hour on the phone with incompetent staff.

      C H Robinson Worldwide Inc Response

      09/20/2024

      Dear ********, I'm sorry for your experience. Do you have any further details on the customer name or representative so I can look into this further? Thank you, the **** Robinson Team

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.