Business ProfileforHoney-Doers Metro, Inc.

After spending the night away on 11/23/2023 we returned home on 11/24 to find water ******* out of the filling hose on the toilet in the main bathroom and much damage to many areas of the house.After interviewing contractors we hired Honey-doers to do the repair work along with their subcontractors. This main bathroom had to be totally gutted which included installation of a new toilet. When the plumber was called upon to do the plumbing needed in the main bath, and also the totally gutted bathroom on the floor directly below, he told us that the flanges for the toilets had been broken and needed to be replaced.Due to the damage we had been out of the house from 11/24/2023 until 4/11/2024. On June 9th water was found in the laundry room next by the main drain pipe. We called Honey-doers assuming the leak was caused by their demolition or installation. There had never been any type of leak in the 45 years we had lived in the house. They, of course, told us that they were in no way responsible for the leak. However, with the plumber telling us of the problems he had found, we believe something went wrong during the new toilet installation or demolition, since the old toilet never had a leak of any kind. AND the new leak came directly from toilet that was part of the new construction in the main bathroom.We were informed by said contractors that this was a NEW claim and that the plumbing and repair work would amount to over $2,000 with another $1500 deductible. We firmly disagree that this is a NEW claim and exists due to mistakes made during the rebuild. We received an invoice on 6/21 in the amount of $865.00 for work done to date as stated in email attached to invoice. This included the plumbing and cutting out a section of wet drywall (approx. 1 x 3). The balance of the repair work has been completed by us for under $100.00!