Business ProfileforInternational Experience (iE)

From the moment of application, iE-USAs priority is the safety and well-being of all of our participants. All participants, including students, host families, and local coordinators, go through a thorough application and vetting process before they are selected to participate in the program, or work for iE. For students, this process includes an extensive written application, in-person interview, English proficiency exam, academic assessment,and overall program fit evaluation to determine that they are likely to have a successful exchange year this assessment is based on decades of experience working with exchange students.

Host families select the student they would like to host and have an opportunity to review the students application information and meet with the student and natural family ahead of the exchange to determine whether the student is a good fit for the host family home.

Host families and students receive ongoing support from iE.This includes mandated regular in-person contact with the Local Coordinator, monthly student, host family, and local coordinator reports as an opportunity to communicate any issues with iE-***, follow-up and intervention from trained staff in case issues arise, and frequent communication from the Local Coordinator and other iE staff members. Participants also receive contact information for their Local Coordinator, Regional ************************** and an emergency hotline to ensure paths of communication are available at all times.

All Local Coordinators participate in multiple mandatory trainings each year and are reviewed on an ongoing basis to remain eligible to work with students and host families. Additionally, iE provides resources and support throughout the exchange and has established protocols, processes, and full-time staff in place to provide additional support and resolve issues. This includes a dedicated Student Case Manager, and an Advisory Committee.

iE is always willing to work with the host family to find solutions for any issues that arise. Host families can decide at any point during the exchange that they no longer wish to host the student, and iE will honor the host familys request and promptly move the student out of the host family home.