Business ProfileforEide Chrysler Dodge Jeep Ram

We bought a 2023 Chrysler Pacifica from **** in July of 2023. We have brought it to their service department multiple times for 1. Loud front end noise and 2. Loud road noise and they are stating that the loud noise from the front end was to begin with snow stuck in the tires they cleared it out and the noise was still present so we brought it back multiple times with no fix we did bring it to a different Chrysler dealers and they stated that the tires were bad and out of alignment when **** has been marking the tires as good until we brought up what the other dealer was saying and now they are marking them as needed to be replaced. The van is still under the manufacturers warranty and is brand new we have been bringing it basically since we bought it for this issue and they are refusing to do anything about it. The second issue with the loud road noise they found was because the front passenger side door was bent out, they stated that they couldnt fix it at their shop but would than be bringing it to deep rock auto out of askov. They completed this I asked for a receipt and they refused saying that they did it out of courtesy and told me to leave the property. I called the auto body they refused to give me a recipe as well. Call corporate and **** stated that they never brought it to the auto body shop and now we are stuck nobody will help and thats why we are reaching out. Deep rock is also not a chrystler certified auto body shop and we have a warranty and are concerned that this now voids our Chrysler warranty as they arent certified chrystler. We are hoping by reaching out that we can get the reciept for the door and get them to fix the front end as they are saying we now need to replace all 4 tires on a brand new vehicle and get an alignment.