Business Profilefor1-800-PLUMBER+AIR of Plymouth

Review for 1-800-Plumber+Air of ********; ************************************************************** Exuberant $2,609.93 cost that excludes itemization of parts & labor, unnecessary work, and poor workmanship resulted in overall unprofessional repair. Leaking ball valve was not repaired, even though repair was driven by recommendation by ***************** plumber and existing copper piping was unnecessarily replaced. Repair request was to install a kitchen faucet, repair shut-off valves for kitchen faucet and exterior water faucet. ****** was not very prompt, as he arrived past the 2-hour arrival window of 8:00am 10:00am. Called ***************** at 9:23a.m. and 9:29a.m to find out when the plumber would arrive. During both phone calls, informed by ******* that the *** showed the plumber was 7 minutes away from the repair location. Obviously, that was not true, because, ******, the ***************** plumber arrived at 10:06am. (Outside of the 2-hour window). During the repair, ****** replaced fully functioning copper pipe underneath the kitchen sink, and also piping leading to the shut-off valve for the exterior faucet. Furthermore, while reviewing the repairs with ******, he noticed and pointed out that the main ball valve (shuts off water to the entire house) was leaking. However, ****** was unable to handle fixing the leaking ball valve, but failed to consult me, about how to proceed forward with the repair. Instead, ****** came up with a sloppy workaround, which resulted in the leaking ball valve remaining in place AND installation of a new ball valve about 3 feet above the leaking valve. Clearly up selling by ****** due to premise of repair that is driven by recommendation. Complete failure to make a proper repair, rather an opportunity to take advantage of a female customer by using unfair, deceptive, or abusive acts or practices.