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Find a Location

Rochester Auto Mall, LLC has 1 locations, listed below.

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    Business ProfileforRochester Auto Mall, LLC

    Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.71/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/8/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    According to the information provided by Rochester Auto Mall LLC this company offers used car sales.

    Products & Services

    Used Cars

    Business Details

    Location of This Business
    509 4th Ave NW, Rochester, MN 55901-2870
    BBB File Opened:
    10/19/2020
    Years in Business:
    5
    Business Started:
    4/1/2019
    Accredited Since:
    12/8/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Safaa Aljanabi, Manager
    Contact Information

    Principal

    • Safaa Aljanabi, Manager

    Customer Contact

    • Safaa Aljanabi, Manager
    Additional Contact Information

    Fax Numbers

    • (507) 225-6615
      Primary Fax

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Beth D

    1 star

    09/03/2024

    Absolute terrible business should be shut down. Many reviews stating the same issues I had- sold me a lemon car that has had so many issues just days after purchasing. Did not fix what they stated they would, & needs over $3100 in repairs- cost of car was only $5700! They clear engine codes for electrical issues so dash isn’t lit up. This is DANGEROUS! Knowingly selling cars with issues and putting people at risk on the road. Single mother with a young child. Was lied to and scammed. DO NOT use this business! Check their lowest google reviews you will see SO MANY people who got scammed the same way!!

    Rochester Auto Mall, LLC Response

    09/04/2024

    Dear ****, I understand your frustration, but did you try to contact us before you did anything? plus you did come with your own mechanic and did a test drive on this car more than one time and requested a part to be replaced, from our side we do have part invoice and repair shop who did replace parts available. Regardless of any issues I did contact you through your ****** review and asked you to call me if you still need help and will try our best to help you in your situation, not because of this or that, but because we always help our clients. As I said before, we always like to help our clients whatever the issues they are facing. Even if people have a crash from an accident, we never turn our back. We were always there giving the support we can to our clients. and that's why we have 5 star reviews beside the low stars. at the end will repeat what i said before call us if you still need a help.

    Local BBB

    BBB of Minnesota and North Dakota

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