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Find a Location

General Pump has 1 locations, listed below.

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    Business ProfileforGeneral Pump

    Wholesale Pumps

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1174 Northland Dr, Saint Paul, MN 55120-1167
    BBB File Opened:
    9/2/2005
    Years in Business:
    42
    Business Started:
    1/1/1982
    Business Started Locally:
    1/1/1982
    Type of Entity:
    Corporation
    Business Management
    • Troy Benike, Dir. of Marketing
    Contact Information

    Principal

    • Troy Benike, Dir. of Marketing

    Customer Contact

    • Troy Benike, Dir. of Marketing
    Additional Contact Information

    Fax Numbers

    • (651) 454-8015
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stwan’s P

    1 star

    01/03/2023

    Horrible customer service. Ordered a machine from ********************** spent over $450 on this machine for my business, the machine came defective so I called them to let them know and see if I could send it back and have them send me a new no defective machine only for them to tell me its not their fault I was sent a defective machine. I told them I have a warranty on it and this issue is hindering my business. *** the service rep was laughing and told me its not his problem. I have been ordering my equipment from General Pump for years and after this incident I am not only never using them again I will make sure to let others knows how horrible their customer service is. I didnt want my money back, I just wanted them to send me a working to machine and take this defective one back.

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    BBB of Minnesota and North Dakota

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