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Find a Location

Helzberg Diamond has 1 locations, listed below.

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    Business ProfileforHelzberg Diamond

    Jewelry Stores

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4101 W. Division Street Sp# B0012, St . Cloud, MN 56353
    BBB File Opened:
    3/6/2023

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Lisa E

    1 star

    09/19/2023

    Misleading Promotions and Disappointing Customer Service!I recently had a disheartening experience with Helzberg Diamonds Credit Card that I feel compelled to share to warn others about potential pitfalls. As a conscientious consumer, I value transparency and honesty in business dealings. Unfortunately, my recent encounter with this company fell far short of these standards.I was initially attracted to Helzberg Diamonds Credit Card due to a 0% interest promotion that was presented to me during a purchase. However, my excitement turned into frustration and disappointment when I realized that I had not been provided with the complete details of this promotion. The reality of the offer did not align with what had been promised.In an effort to seek clarification and resolution, I reached out to their customer support. Regrettably, my experience with their customer service team was far from satisfactory. It felt like a futile exercise, with my concerns going unheard and unresolved.I've never encountered such misleading information and inadequate customer service with any company before. As someone who values ethical consumerism, I must state that I will not be conducting any future business with Helzberg Diamonds Credit Card. Furthermore, I intend to share my experience with friends, family, and my broader network to alert them to the potential issues they may face.I believe that providing feedback is crucial for businesses to improve. My hope is that this review serves as a warning to others and encourages Helzberg Diamonds Credit Card to reevaluate their communication and customer service practices. Clear and accurate information, as well as responsive customer support, should be non-negotiable standards.I urge prospective customers to exercise caution when considering business with Helzberg Diamonds Credit Card. My experience has left me deeply dissatisfied, and I hope that others can avoid similar disappointments.

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