Business ProfileforKia of St. Cloud

I strongly discourage anyone from purchasing a vehicle from KIA of St. Cloud. In less than three months of owning a 2020 KIA ********* with ****** miles from this dealership, I have already had to replace the alternator, the transmission, and the batteryan alarming sign that the dealership fails to properly inspect their vehicles before sale. The vehicle has also required three tows since purchase.The service departments lack of accountability is equally troubling. Upon purchase, they were supposed to replace a faulty seatbelt. Instead, they ordered the wrong part and installed it in the wrong seat, highlighting a serious lack of attention to detail.The most alarming issue occurred when the vehicle lost power completely while I was driving 65 mph on the highway, leaving me without brakes or power steering, and resulting in a collision. Despite the gravity of this incident, the dealership showed no sympathy and even attempted to charge me for a new battery that should have been checked when they replaced the alternator. It was later determined that the wrong battery had been installed, causing the alternator to fail.*****, the sales manager, exhibited unprofessional behavior throughout this ordeal, insisting that "a battery test isn't done after an alternator is replaced" and attempting to manipulate my words to avoid responsibility. He also admitted that the dealership does not perform safety checks after every service, which raises significant concerns about their overall commitment to customer safety. After much resistance, they finally replaced the battery, but the experience has left me with serious doubts about their service quality.