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          Isle of Capri Casino Hotel Boonville has 1 locations, listed below.

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            Business ProfileIsle of Capri Casino Hotel Boonville

            Hotels

            Contact Information

            100 Isle of Capri Blvd

            Boonville, MO 65233-1124

            Visit Website
            (800) 941-4753

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            100 Isle of Capri Blvd, Boonville, MO 65233-1124
            BBB File Opened:
            6/28/2011
            Years in Business:
            24
            Business Started:
            5/3/2000
            Business Started Locally:
            1/1/2005
            Alternate Business Name
            • I O C Boonville Inc
            Business Management
            • Jamie Doss, Director of Operations
            Contact Information

            Customer Contact

            • Jamie Doss, Director of Operations
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Traveling soon? Shop smart when booking a hotel room

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/23/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            10/18/24 I went to the *** at the casino thinking I was getting money out. Instead of getting my money I was told since my ID was expired I couldn't get it. She even brought the manager over. I had no problem with that. The problem I have is I was told that it would drop off within 2 hours. Instead, the money came out of my account. When I called, I was told the dispute it with my bank. I shouldn't have to. I shouldn't have been lied to.
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mark L.

            07/09/2022

            Horrible experience, could not arrive to the Isle of Capri Casino location. I could see it from ******, and, from *************. However, THERE ARE NO SIGNE(S) communicating where the location, or direction(s). Even my GPS ******** could not accurately get me to the location. I ended up driving around the neighborhoods, such that the dead end streets at the casino, where I could not continue onto the destination. Somehow, I ended up driving around the prison. This is a first for me, such that all other casino's, especially in the *********** Area and **** all have SIGNS POINTING THE WAY, or at least A SIGN indicating where to turn and so on, just like *******************************************. I could not get any help from anybody, especially when I called. It seems like the only people who know of its existence and location are folks who are born and raised in Boonville, such as farmers and such. I guess the name Boonville should have been my first clue, however, I thought they would at least have signs, or, ****** GPS would get me to the location. I will be taking my money else where.

            Isle of Capri Casino Hotel Boonville Response

            07/13/2022

            Boonville is a historic town and signage is limited. I cannot help that GPS didn't locate us. More than **** people a day, even those not from Boonville, are able to navigate their way to our property.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Greater Missouri & Southern Illinois

            More Info on Local BBB

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