Business ProfileforPlatinum Roofing
At-a-glance
Customer Complaints
6 complaints closed in last 3 years
3 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 3800 McKelvey Rd, Bridgeton, MO 63044-2003
- BBB File Opened:
- 1/22/2014
- Years in Business:
- 21
- Business Started:
- 9/17/2003
- Business Started Locally:
- 9/17/2003
- Business Incorporated:
- 12/2/2013
- Accredited Since:
- 12/9/2014
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- 9:00 AM - 6:00 PM
- T:
- 9:00 AM - 6:00 PM
- W:
- 9:00 AM - 6:00 PM
- Th:
- 9:00 AM - 6:00 PM
- F:
- 9:00 AM - 6:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Michael Sims, Owner
- Contact Information
Principal
- Mr. Michael Sims, Owner
Customer Contact
- Mr. Michael Sims, Owner
- Additional Contact Information
Phone Numbers
- (636) 686-7242Other Phone
- (618) 600-3003Other Phone
Website Addresses
- (636) 686-7242
Customer Complaints
6 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
When he came out, he said he would tear off the old roof, replace it with a new one, do a total job clean up, replace 2 downspouts, all the gutter guards replaced, put new tops on the chimneys and flashing around the chimneys, replace rotten wood, install flashing for chimney and ice and water ******* in the valleys, dip edge, new vents. The insurance company said they would insure the house but i had to get a roof replaced because of hail damage and the leak. I paid them $10,563.94 by check#**** and they cashed it already. I let the adjuster know that the roof was still leaking. They messed up my sidewalk. They kept putting their ladder up against my chimney, they put it on my gutter, they didn't cover up my air conditioner, etc. Most of the work agreed upon was not completed. He didn't want to walk around so that I could show him the areas of my home that needed repair. They left all things in the driveway. I called him about these issues and he said he would be out in 2 weeks. They gave me the runaround. I don't trust them anymore.
I would like a refund of my money.
Customer Reviews
27 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Stephanie T
5 stars05/05/2024
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