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          Find a Location

          Veterans United Home Loans has 65 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Veterans United Home Loans

              1400 Forum Blvd Ste 18 Columbia, MO 65203-1997

              BBB Accredited Business

            • Veterans United Home Loans

              107 Center Pointe Dr Clarksville, TN 37040-8424

              BBB Accredited Business

            • Veterans United Home Loans

              4103 Madeline Dr Ste 106 Augusta, GA 30909

              BBB Accredited Business

            • Veterans United Home Loans

              7302 Abercorn St Ste 1A Savannah, GA 31406-2436

              BBB Accredited Business

            • Veterans United Home Loans

              3512 Paesanos Pkwy Ste 103 Shavano Park, TX 78231-1247

              BBB Accredited Business

            Business ProfileVeterans United Home Loans

            Mortgage Broker
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            Consumers should take into consideration the company's size in relation to its complaint volume.  BBB has determined that the complaints received against Veterans United Home Loans are normal for its industry and the company has been responsive to all concerns brought to its attention. 
            See all additional business information

            Contact Information

            1400 Forum Blvd Ste 18

            Columbia, MO 65203-1997

            Visit Website
            (800) 884-5560

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            Customer Reviews

            4.8/5

            Average of 1,693 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            160 complaints closed in last 3 years

            45 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/9/2004

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Home Loans

            Business Details

            This is a multi-location business.

            Find a Location

            Veterans United Home Loans has 65 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Veterans United Home Loans

                1400 Forum Blvd Ste 18 Columbia, MO 65203-1997

                BBB Accredited Business

              • Veterans United Home Loans

                107 Center Pointe Dr Clarksville, TN 37040-8424

                BBB Accredited Business

              • Veterans United Home Loans

                4103 Madeline Dr Ste 106 Augusta, GA 30909

                BBB Accredited Business

              • Veterans United Home Loans

                7302 Abercorn St Ste 1A Savannah, GA 31406-2436

                BBB Accredited Business

              • Veterans United Home Loans

                3512 Paesanos Pkwy Ste 103 Shavano Park, TX 78231-1247

                BBB Accredited Business
              Location of This Business
              1400 Forum Blvd Ste 18, Columbia, MO 65203-1997
              BBB File Opened:
              8/11/2004
              Years in Business:
              22
              Business Started:
              11/1/2002
              Business Started Locally:
              11/1/2002
              Business Incorporated:
              11/19/2002
              Accredited Since:
              8/9/2004
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Mortgage Research Center LLC
              • VA Mortgage Center.com
              • Veteran Loan Center
              Additional Contact Information

              Fax Numbers

              • (573) 876-6051
                Primary Fax
              • (573) 876-6751
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              160 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/14/2024

              Complaint Type:
              Order Issues
              Status:
              Resolved
              I bought my current house with a VA home loan. The land purchased is divided into 5 tracts that are taxed individually for some reason.There is currently some issue where Veterans United Home Loans can't get their act together and correctly pay out property taxes on the tracts of land.I just paid over ****** out of pocket for the taxes and then Veterans United said I have to get them on the phone for a refund check from ********* far as I know the escrow is still not correctly structured to pay the 2024 taxes.There are a couple other issues. The original land owners name is still on everything and now it just says their name on top and then C/O myself and my wife for the taxes.I called the ********************************* and they told me my name would be correctly on the property by 2025...I opened up a CFPB complaint regarding the above.
              Read More
              Read 159 More Complaints

              Customer Reviews

              1,693 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Robert B

              08/26/2024

              I made several calls to my loan agent and didnt received a call back for several months. When I decided to refi, I couldn't find my agent and went with another loan company. When I could advise VUL, they didn't seem to care. To make matters worse, they auto debited my account as the new company paid the loan off. They caused over $100 in over draft fees. When I called, I was told the loan was "in process". I called back a second time and was advised "I failed to cancel the autodraft". I asked for a supervisor to call me (never happened) but they did manage to charge me a nsf fee. Very unhappy and don't recommend this loan company.

              Veterans United Home Loans Response

              08/29/2024

              Hi ******************,I'm really sorry to hear about the trouble youve had trying to get in touch with us, and for the frustration caused by the auto-debit situation. This definitely isn't the experience we want for any of our clients, and I completely understand how upsetting this must have been, especially with those overdraft fees piling up.Its concerning that you didnt hear back after asking to speak with a supervisor, and my team would like to dig into what happened here. If you're open to it, could you reach out to my Client Advocate team so we can look into this further and see how we can help? You can reach us at ************** or ********************** We're in the office from 9 a.m. to 5 p.m. CST, but if those times don't work for you, just let us know, and well find a time that does.Thanks again for sharing your feedback, and I hope we can connect to make this right.Sincerely,****************, Client Relations Manager
              Read 1692 More Customer Reviews

              Local BBB

              BBB Serving Greater Missouri, Southern Illinois & Ottawa, Ontario

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