Business ProfileforWagner Portrait Group

I am so relieved I only have to deal with your company for one more year! The prices you charge are outrageous and should be illegal. Could I have pictures taken locally? Yes, I could have had someone else do pictures of my children but then they would not get the team picture which is important to us as they are a part of a team not just one individual on the field. I paid for a high resolution image cd of my children's sports pictures for $44.99 / child and expected all of the images that were taken would be on the ** but it only ended up being the picture I purchased actual prints on. It does not indicate on the option for High Resolution ** that it will be 1 picture or 2 pictures. I clearly just states High Resolution Image **. I guess since it said High Resolution Image ** I assumed (which we all know Assuming means making an A** out of you and me) that all pictures would be attached. For each of my children, I paid $125.04 and $133.36 and only have the 1 image. A bulk (100 count) pack of **'s cost $29.99. Your charge for A High Resolution ** is $44.99 and get (1 picture). Not sure how you decide what you are going to charge for things but you as a company and owners should be ashamed to charge what you do. A Download of (All) Images is $69.99 (except no team picture is included) and you are not sending anything except for an email or text of the images from you finger tips (nothing mailed out or shipped at all). I hope this gets a little attention from the Better Business Bureau and others read this comment and will write similar reviews as I know I am not the only person that is upset and frustrated with your company and our services. You state you give back to the community (********) but you don't give back to the rural area you serve. Small communities do not see any community support by Wagner Portrait.

Good evening,Pricing is agreed upon by the school and reflects both the product itself as well as the school photo service we provide. In most instances, we are at or below industry standards with our pricing scales. Unfortunately, team photos are not eligible for digital release due privacy policies.Our customer service representatives are always here to help you navigate our website and guide you to the most affordable options for your needs. You can call us any time at **************. We will be happy to help you find something to fit any budget.