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Find a Location

Mac Motors Auto Sales LLC has 1 locations, listed below.

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    Business ProfileforMac Motors Auto Sales LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1002 Isley Blvd., Excelsior Springs, MO 64024
    BBB File Opened:
    3/11/2020
    Years in Business:
    8
    Business Started:
    1/25/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Christa McLaughlin
    Contact Information

    Principal

    • Christa McLaughlin

    Customer Contact

    • Christa McLaughlin

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jacqueline D

    1 star

    10/19/2022

    I bought a vehicle from this dealership and in less than a month the brakes were so bad that the rear brakes and rotors were rubbing metal on metal. The vehicle at that point was unsafe to drive. I paid out of pocket for my mechanic to change the rotors and brake pads because I couldn't make the 3 hour drive to the dealership to have them assessed. I didn't have the time, money, or means to make that drive to get them fixed by the dealership. After making several attempts to get a hold of someone at the dealership, I was finally able to talk to the man who sold me the vehicle in the first place. He said he would contact the owner of the dealership and call me back that day. Four days went by with no call back so I called the dealership again. Three phone calls that day and I was told that they would not be reimbursing my costs even though they sold me a vehicle with bad brakes. There is no possible way the rear brakes on this vehicle went bad so quickly after the purchase unless they were already bad at the time of purchase. When I told them this, I was told "Well, you didn't notice anything when you test drove it." I reminded them that I am not a mechanic. Needless to say I will NEVER do business with this dealership again as they do not stand behind their product and blame their customers for any problems with the vehicles. I have never in my life had such poor customer service from a car dealership! I left a one star review because leaving zero stars is not an option.

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