We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Bank Midwest, A Division of NBH Bank has 46 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Bank Midwest, A Division of NBH Bank

              1111 Main St Ste 2800 Kansas City, MO 64105-2154

            • Bank Midwest, A Division of NBH Bank

              14735 W 119th St Olathe, KS 66062-8602

            • Bank Midwest, A Division of NBH Bank

              11111 W 95th St Overland Park, KS 66214-1824

            • Bank Midwest, A Division of NBH Bank

              931 W Foxwood Dr Raymore, MO 64083-7200

            • Bank Midwest, A Division of NBH Bank

              13425 Shawnee Mission Pkwy Shawnee, KS 66216-1879

            Business ProfileBank Midwest, A Division of NBH Bank

            Bank
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            In December 2010, Bank Midwest owned by Dickinson Financial Corporation, sold its traditional banking centers to NBH Holdings who retained the Bank Midwest name for those banking centers and their clients.  The in-store Wal-Mart locations that remained with Dickinson Fininancial Corporation were renamed Academy Bank-Midwest, a Division of Armed Forces Bank N.A.  Academy Bank - Midwest can be contacted at 866-868-9141.
            See all additional business information

            Contact Information

            1111 Main St Ste 2800

            Kansas City, MO 64105-2154

            Visit Website
            (800) 867-2265

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Full range of traditional banking products and financial services to commercial and consumer clients.

            Business Details

            This is a multi-location business.

            Find a Location

            Bank Midwest, A Division of NBH Bank has 46 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bank Midwest, A Division of NBH Bank

                1111 Main St Ste 2800 Kansas City, MO 64105-2154

              • Bank Midwest, A Division of NBH Bank

                14735 W 119th St Olathe, KS 66062-8602

              • Bank Midwest, A Division of NBH Bank

                11111 W 95th St Overland Park, KS 66214-1824

              • Bank Midwest, A Division of NBH Bank

                931 W Foxwood Dr Raymore, MO 64083-7200

              • Bank Midwest, A Division of NBH Bank

                13425 Shawnee Mission Pkwy Shawnee, KS 66216-1879

              Headquarters
              1111 Main St Ste 2800, Kansas City, MO 64105-2154
              BBB File Opened:
              2/26/2001
              Years in Business:
              34
              Business Started:
              1/1/1990
              Business Started Locally:
              12/10/2010
              Date of New Ownership:
              12/10/2010
              Business Incorporated:
              7/5/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • NBH Bank
              Business Management
              • G. Timothy Laney, President and CEO
              • Client Services and Solutions, Company Contact
              • Bill Ferguson, Executive Vice President
              • Kevin Kramer, Executive Vice President
              • Theresa Lyons, Compliance Specialist
              Contact Information

              Principal

              • G. Timothy Laney, President and CEO
              • Bill Ferguson, Executive Vice President
              • Kevin Kramer, Executive Vice President
              Additional Contact Information

              Fax Numbers

              • (816) 472-5211
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jami M

              11/06/2023

              Bank Midwest in St. Joseph, MO starting hitting our account with a bunch of FEES! We went in to close the account because they were absolutely absurd. They finally finagled a deal that because my spouse was a Veteran that they would waive the fees and give us free checks for his account. We were told that in the even we try to close the account all of those FEES would have to be collected! That was their way to keep us as customers. We have used 1 box of checks in 5 years. I need checks. I called to get another box of checks and was told, "Well, things change and you are no longer eligible for free checks." So we are FORCED to hold up to our end of the bargain, but they don't have to. This is how you honor a Veteran! WOW! IF "things really do change", then the fees from 4-5 years ago should be dropped and let us go somewhere with free checking for Veterans. How can they say they "value our business" and treat him like that? Is this honest in any way? NO! I feel like this is a breach of contract! Why would I stay with a company who wants to lie and manipulate to keep me?
              Read 1 More Customer Review

              Local BBB

              BBB of Midwest Plains

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.