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Find a Location

Hallmark Cards, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hallmark Cards, Inc.

      2501 McGee St Mail Box 100 Kansas City, MO 64108-2615

      BBB Accredited Business
    • Hallmark Cards, Inc.

      PO Box 419034 Md 500 Kansas City, MO 64141-9034

      BBB Accredited Business

    Business ProfileforHallmark Cards, Inc.

    Wholesale Greeting Cards
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/27/1999

    Years in Business: 114

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Hallmark Cards, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hallmark Cards, Inc.

        2501 McGee St Mail Box 100 Kansas City, MO 64108-2615

        BBB Accredited Business
      • Hallmark Cards, Inc.

        PO Box 419034 Md 500 Kansas City, MO 64141-9034

        BBB Accredited Business
      Location of This Business
      2501 McGee St Mail Box 100, Kansas City, MO 64108-2615
      BBB File Opened:
      12/7/1995
      Years in Business:
      114
      Business Started:
      1/1/1910
      Business Started Locally:
      1/1/1910
      Business Incorporated:
      6/8/1923
      Accredited Since:
      12/27/1999
      Type of Entity:
      Corporation
      Alternate Business Name
      • Hallmark Gold Crown Catalog
      • Graphics International Inc
      • Hallmark.com
      • Hallmark Flowers
      • Hallmark Customer Care (Hallmark.com)
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      10:00 AM - 5:00 PM
      Su:
      10:00 AM - 5:00 PM
      Business Management
      • Mike Perry, CEO
      Contact Information

      Principal

      • Mike Perry, CEO
      Additional Contact Information

      Fax Numbers

      • (816) 545-2982
        Primary Fax

      Phone Numbers

      Customer Complaints

      37 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Linda S

      1 star

      10/07/2024

      I purchased a birthday card online on 9/24/24. I was advised that it was sent on 9/25/24. It is now 10/7/24 and my card hasn't arrived. When I went to track my order, Hallmark responded that my order number doesn't exist. I emailed the company telling them I want my money refunded because, in essence, they took my money for something I didn't receive. So far, I have received no response. Needless to say I will NEVER order from this company again. However, I will continue to file complaints until I receive my money back. I'm not going away.

      Hallmark Cards, Inc. Response

      10/08/2024

      Thank you for making us aware of your experience. We have reviewed your order number and interaction with our Advocate. We have refunded your account and you should receive an email from Hallmark with additional details. We apologize for this issue. If you have any other questions or we can be of further service, please respond to the email sent with your refund details.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

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