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            Business ProfileLowe Metal Boats

            Boat Builders

            Contact Information

            2900 Industrial Dr

            Lebanon, MO 65536-4521

            Visit Website
            (417) 532-9101

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            2900 Industrial Dr, Lebanon, MO 65536-4521
            BBB File Opened:
            7/16/2001
            Years in Business:
            23
            Business Started:
            7/16/2001
            Business Started Locally:
            8/15/2001
            Business Incorporated:
            8/15/2001
            Type of Entity:
            Corporation
            Alternate Business Name
            • Lowe Boats Inc
            Business Management
            • Stephanie Jackson, Manager
            Additional Contact Information

            Fax Numbers

            • (417) 532-8981
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/29/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased my new Lowes Pontoon boat 2023 SS210 from my local dealership. The first time I drove it to the lake with the Bimini zipped and in traveling position, the front Bimini frame partially broke, and the canvas was shredded. The dealership looked at the damage and agreed that this is not user error and help me make a claim with ****** warranty department. The manufacture only agreed to sent replacement frame and not the canvas. There is a 10 year warranty that came with the purchase of the boat. I spoke with a representative from Lowes and he had no idea what was covered under the warranty and would not allow me to speak to anyone else. Please help me resolve this, all I am asking for now is for the Bimini canvas to be replaced. Thank you for your help. Claim # ******** From ****** website:"This ten-year bow-to-***** component warranty includes but is not limited to all electrical components, live-***** and plumbing, stereo, gauges, switches, and depth finder, Bimini top, console(s), windscreen and steering wheel, changing room (if equipped), furniture, marine grade carpet and vinyl; and fuel system"
            Read More
            Read 12 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tim H

            04/08/2024

            I wanted to purchase a *** boat. I was visiting various boat manufacture sites and decided on ************ because they were advertising what I wanted for $3206 including a trailer. They offered me a $250 discount if I would submit my personal information. Which I did. They also said they offered a military discount and I am a veteran. A dealer contacted me because I submitted my personal information. He told me that there was no $250 discount or military discount on this model. And the price of $3206 was just for the boat and the trailer would be an additional 1500. I told him the website clearly stated , the trailer was included. I I was pretty understanding regarding the $250 discount and the military discount because it is an entry-level boat. I totally did not understand why Lowes website included the trailer at that price and he wouldnt. The next day I get an email from the representative of ***** telling me that he looked and I was correct. Their website was misleading. Somebody made a mistake. He wouldnt honor the price. He can claim it was a mistake. I can say that it was intentionally misleading to get me to give them my personal information. Bottom line I didnt buy the boat. And Ill never buy a boat now from Lowes.

            Lowe Metal Boats Response

            04/10/2024

            Lowe Boats has been updating our website recently and we have apologized to ******************** for the errors on our website that caused some confusion recently. We have since corrected the errors on the website and the pricing and discounts are represented correctly.
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Greater Missouri, Southern Illinois & Ottawa, Ontario

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