Business ProfileforRent to Own Auto Centers LP

In February 2024, I got a car from them. It is lease to buy. I have to take it to them for oil changes. The only major damage on the car was a dent in the car and at the base of the dent was a hole. I had not confirmed that it was a bullet hole. The mechanic came out of the back to get the car. He said I was talking about the car with the bullet hole in it. It is in the left tail light. When the mechanic came out he pointed out that there was a bullet hole in the car. Later, my son is eating in the car and i noticed a blood stain in the back where he was sitting. The told me that they didn&#**;t have a chance to clean the inside of the car. I took the car to get cleaned after I discovered the blood in the car. I looked under the seat and there was lots of blood under there. I called them and informed them about this, sent pictures. No call back. I contacted the corporate office and no one contacted me. I called back again and talked to ****** and she said to bring the car out to get cleaned. I told them I don&#**;t know what my rights are and she said if you listen like a human being. They refused to give me any information in writing. I didn&#**;t pay the car note and they disabled the car. I went out yesterday to talk about it, they said I could swap it out but would have to pay the down payment for the new car. When I brought the car back, they already knew about the blood in the car. He said they are not going to do anything about it. I would like for them to refund some of my money for the car.