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          Auto Buy Credit has 1 locations, listed below.

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            Business ProfileAuto Buy Credit

            Used Car Dealers

            Contact Information

            10250 W Florissant Ave

            Saint Louis, MO 63136-2106

            Visit Website
            (314) 388-5700

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            10250 W Florissant Ave, Saint Louis, MO 63136-2106
            BBB File Opened:
            12/4/2007
            Years in Business:
            17
            Business Started:
            3/14/2007
            Business Started Locally:
            3/14/2007
            Business Incorporated:
            3/14/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/17/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I got a car by the end of April of 2024. I got a warranty on it for ***** miles as well. My car was having issues, so I had to take it the shop to get a new radiator. Now I am having issues again and I went in and out of shops to find out that I need a waterpump. Right now, auto by credit is not paying out the repairs at all. I pay my car note, I have the paper work for the warranty and they just aren&#**;t helping me at all. The air hasn&#**;t been working the whole time, it had stopped on the high way at one point. I have been calling them multiple times over the last few weeks, but the people are not working with me at all.
            Read More
            Read 6 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Yolanda C

            08/02/2023

            I have **** ********** and I've had it less than 4 months. I pay $150 every two weeks. The motor was knocking when I got it. I was told to take it ***************** & Auto on ************* to get it diagnosed. They told me it was my lifters on my motor. They replaced all 16 lifters on my motor in April/May. When I picked the car up it sounded perfect. I drove it and 2 days later the sound came back. It has gotten worse since then. I went back to Auto Buy Credit and I kept being told to take it to the shop to see what's going on with my car. My car has been to the shop 4 times for the same issue. I took my car back to the repair shop this morning on 8/2/23. I was told if I have to get a new engine I would have to pay half, because it's a 50/50 warranty. I purchased the car as is, but they should have not sold a car that had a bad engine. The estimate was $3,200 and I don't have $1600. I would not recommend this business.

            Auto Buy Credit Response

            08/04/2023

            The customer purchased the car on March 11th, 2023. Shortly after her purchase she had some concerns about the vehicle. We directed her to take it to ****** Tire to have it checked out. ****** replaced the timing belt on the vehicle, as well as the valve cover gaskets, radiator, lifters, and an ignition coil. All of this was done at a cost of $1,242.42 and was paid for by Auto Buy Credit and no charge to the customer. Since that time ****** Tire has no record of the customer bringing the car back for any concerns. We do not know the current mileage of the vehicle nor the maintenance history since it left ****** Tire. According to the service manager at ******, the price quoted for her to have the engine replaced was done over the phone and they have not diagnosed the car themselves since the last repairs they made.Our recommendation would be to take the car to ****** Tire and have them diagnose it themselves. In the event that the vehicle does need an engine replacement she is correct that the **************** Agreement covers 50% of the cost of replacement.

            Local BBB

            BBB Serving Greater Missouri & Southern Illinois

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