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          Find a Location

          Northwest Tire Auto & Croft Trailer has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Northwest Tire Auto & Croft Trailer

              49 Old Elam Ave Valley Park, MO 63088-2022

              BBB Accredited Business

            • Northwest Tire Auto & Croft Trailer

              120 Long Rd. Chesterfield, MO 63005-1206

              BBB Accredited Business

            • Northwest Tire Auto & Croft Trailer

              11830 Dorsett Maryland Heights, MO 63043-2516

              BBB Accredited Business

            Business ProfileNorthwest Tire Auto & Croft Trailer

            Auto Repairs
            Multi Location Business
            BBB accredited business

            Contact Information

            49 Old Elam Ave

            Valley Park, MO 63088-2022

            Visit Website
            (636) 225-3621

            Business hours

            7:00 AM - 5:30 PM
            Business Hours
            7:00 AM - 5:30 PM
            7:00 AM - 5:30 PM
            7:00 AM - 5:30 PM
            7:00 AM - 5:30 PM
            7:00 AM - 5:30 PM
            8:00 AM - 1:00 PM
            Closed

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/10/2005

            Years in Business: 81

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Auto Services

            Products & Services

            Suspension Services, Battery Services, Oil Change, Seasonal Tire Installation, Tire Installation, Tire Rotation, Tire Pressure Monitoring Service Repair, Air Conditioning Services, Headlight & Taillight Services, Brake Services, Engine Repair
            Run-Flat Tire Services, Tire Balancing, Tire Repair, Tire Rotation & Wheel Alignment, Transmission Repair, Vehicle Electrical Repair, Wheel Alignment

            Business Details

            This is a multi-location business.

            Find a Location

            Northwest Tire Auto & Croft Trailer has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Northwest Tire Auto & Croft Trailer

                49 Old Elam Ave Valley Park, MO 63088-2022

                BBB Accredited Business

              • Northwest Tire Auto & Croft Trailer

                120 Long Rd. Chesterfield, MO 63005-1206

                BBB Accredited Business

              • Northwest Tire Auto & Croft Trailer

                11830 Dorsett Maryland Heights, MO 63043-2516

                BBB Accredited Business
              Location of This Business
              49 Old Elam Ave, Valley Park, MO 63088-2022
              BBB File Opened:
              6/4/1998
              Years in Business:
              81
              Business Started:
              1/1/1943
              Business Started Locally:
              1/1/1943
              Business Incorporated:
              12/26/1996
              Accredited Since:
              6/10/2005
              Type of Entity:
              Corporation
              Alternate Business Name
              • Chesterfield Auto Repair
              • Northwest Automotive
              • Croft Auto
              • Croft Automotive & Trailer Inc
              • Northwest Tire & Auto
              Hours of Operation

              Primary

              M:
              7:00 AM - 5:30 PM
              T:
              7:00 AM - 5:30 PM
              W:
              7:00 AM - 5:30 PM
              Th:
              7:00 AM - 5:30 PM
              F:
              7:00 AM - 5:30 PM
              Sa:
              8:00 AM - 1:00 PM
              Su:
              Closed
              Business Management
              • Michael Waitsman, President
              • Russ Schwamle, Foreman
              • Greg Schwaab, Manager
              Contact Information

              Principal

              • Michael Waitsman, President

              Customer Contact

              • Michael Waitsman, President
              • Greg Schwaab, Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Choosing a mechanic for auto repair and service

              Customer Complaints

              0 Customer Complaints

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              File a Complaint

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Dr. C

              04/26/2024

              I had a flat tire and drove up to the service area of Northwest Tire & Auto in **************** for assistance. That was a mistake. I asked if my tire could possibly be fixed. I was scolded by the manager as he talked on the phone You probably shouldnt have parked there. Right now I dont have anyone that can fix that. All my men are tied up doing big jobs and the customer service desk is around the front. I did not need to know the reason that good customer service was not offered to me because of call ins and busy work from the receptionist. Yelling and making excuses is far from good service and quality from an auto repair shop. ******************

              Customer Response

              05/13/2024

              *****************,We take pride in treating all our customers with respect and kindness. Please know our service area is customer restricted due to safety and insurance reasons. Our shop manager was on the phone with a customer when you walked in the service area and briefly told you our techs could not fit you in that day. Our service advisor responded calmy with the same answer and suggested other facilities down the road. Our goal is to get all of our customers vehicles done in a timely manner. That particular day were short-handed. Most other days we're more than happy to work in a walk-in customer. Our customers vehicles are always our top priority, and we are sorry that that particular day we were unable to meet your needs.

              Local BBB

              BBB Serving Greater Missouri, Southern Illinois & Ottawa, Ontario

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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