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Find a Location

New China Buffet And Sushi has 1 locations, listed below.

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    Business ProfileforNew China Buffet And Sushi

    Restaurants

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    5795 Terry Rd Ste 320, Byram, MS 39272-9272
    BBB File Opened:
    2/23/2024

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Denise W.

    1 star

    02/21/2024

    Food is spoiled, food is left on the buffet from 11:00 a.m. to 11:00pm. They do not change it out. I had the shrimp my niece ordered the salmon both of us tasted the food and could not finish it. I wish we had would have tasted it before we had left. However, as most people do with to go orders, we wait until we get home or back to work or wherever your destination. Dining area was not clean. Restrooms were not clean. Service staff is rude, to say the least to put it nicely. I have witnessed the staff Yelling at customers as soon as they come through the door. To say that the service is unacceptable is an understatement. This is my first time ordering at this Chinese. The clerk was very rude she was constantly on the phone while taking my order she didn't pay attention to what I was asking her she told me it was mandatory to take their nasty gravy with my order. I ask for condiments and she told me she was going to charge me two extra dollars for two packs of duck sauce. After I had just given her$18 she charged me $5 for a small sweet tea and told me that 4 packs of duck sauce was extra when I had ordered enough to serve 4. She then proceeded to give me one napkin and told me that there's a $2 charge for anything more than one napkin. So I gave her the gravy back and I started to ask for a refund at that time she finally gave me condiments the restaurant has to be greedy extremely greedy in order to charge for packs of condiments which should come with the meal initially. I've been to restaurants that serve Chinese all over the nation. I've been happy with my service the majority of my experiences with the orientals. This is the first time this has ever happened in my life. Do not eat here they do not appreciate the customers at all.

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