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Find a Location

The Groom Shoppe has 1 locations, listed below.

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    Business ProfileforThe Groom Shoppe

    Pet Grooming

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3388 Goodman Rd W, Horn Lake, MS 38637-1159
    BBB File Opened:
    1/30/2020
    Years in Business:
    13
    Business Started:
    3/15/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Ms. Cheri Turner, Owner
    Contact Information

    Principal

    • Ms. Cheri Turner, Owner

    Customer Contact

    • Ms. Cheri Turner, Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Lenora B

    1 star

    04/03/2024

    The groomer stole money from me. She told me the groom was $55 but then she swiped my card for $70. She told me that because she worked on my dog for an hour. She was charging me $70 but she never told me there was a charge for the time that she would be grooming my dog. She had the audacity to ask me to bring my dog back every week. She was only gonna charge me $15. Please do not go to this place they will take your money and rip you off. I had planned on giving her a tip better than $15 but since she took that from me, I decided not to leave a tip. It will be the last time I ever go to this place to groom my dog. I advise anyone do not go there for a groom because she will charge you and not tell you that theyre gonna charge you. They just swipe your card. I was afraid that she wasnt gonna give me my dog and I should have called the police because shes a thief.

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