Business ProfileforGulf Coast Air Solutions, LLC

On November 17, 2020 BBB Serving Mississippi requested that the business substantiate, modify, or discontinue claims made on the company’s website to comply with BBB advertising standards, https://gcairsolutions.com/. The business advertises “Satisfaction Guaranteed,” “Products will eliminate covid,” claims certification for biocide, nfib membership, issa membership, & internachi, needing manufacturers information for all products, and also claims products are epa registered. 
According to the BBB Code of Advertising, “‘Satisfaction guarantee,’ ‘money back guarantee,’ ‘free trial offer,’ or similar representations should be used in advertising only if the seller or manufacturer refunds the full purchase price of the advertised product at the purchaser's request. When ‘satisfaction guarantee’ or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee should be clearly and prominently disclosed.”
According to the BBB Code of Advertising, “Advertisers should not make broad, unqualified general environmental benefit claims like ‘green’ or ‘eco-friendly.’” The Code of Advertising also states that, “Advertisers must qualify general claims with specific environmental benefits.”
According to the BBB Code of Advertising, “Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.”
While the business initially responded to BBB Mississippi, as of December 1,2020 , the business has subsequently failed to make all of the requested modifications to their advertised claims or provide the requested substantiation materials.