Business ProfileforEarth Fare

On 9/27/23 I visited Earth Fare located at ************************************************************************ to return a spoiled steak I had previously purchased. Store manager ******* told team lead *******, to issue me a refund & compensate me for my inconvenience. My drive time to and from Earth Fare is 60 minutes. I purchased crab legs, and ******* refunded the difference for the spoiled steak. ******* only wanted to compensate me with candy or a cookie. I said no thank you & asked for lemonade which cost only $4.99 & he said no. I tell him, surely ******* meant something more than cookie or candy for compensation. He provides a senseless explanation of why he would not compensate me for anything else other than the cookie or candy. I disagreed with him and paid for my item. Because I no longer desired to listen to him he refused to bag my item & became belligerent & told cashier, ******* not to bag my item. He grabbed my purchase & held it. I asked him too many times to bag my purchase & he refused while causing a scene. I am horrified & shocked As I put away the cart, he follows me arguing very loudly. I return to the counter & finally cashier has bagged my item. I inform ******* that I would contact ******************************** corporate He yelled he did not care& that I could also call WBTV news. I left the store, & immediately call Earth Fare corporate *************. I received the voice message mailbox. I left two detailed messages about my experience & as of this day no one has returned my call. Their voice mail specifically says, please leave a message and someone will call you back as soon as possible. I left messages also on 09/28 & 09/29. In addition, on 10/2 I emailed ************************************** & no one responded. On October 6th, I emailed ********************* at the corporate *********** never responded to my email. Earth Fare corporate offices unresponsiveness is disrespectful, shines light on their lack of business integrity, and sends the message that they do not care about their customers.