Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Magic Lock has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Magic Lock

      501 S College St # 113 Charlotte, NC 28202-1827

    Business ProfileforMagic Lock

    Locksmith
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 01/17/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    501 S College St # 113, Charlotte, NC 28202-1827
    BBB File Opened:
    12/6/2022
    Years in Business:
    4
    Business Started:
    10/1/2020
    Business Started Locally:
    10/1/2020
    Business Incorporated:
    10/1/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2358 for this business, issued by Locksmith Licensing Board, NC

    These agencies may include:

    Locksmith Licensing Board, NC

    PO Box 10972

    Raleigh NC 27605

    (919) 838-8782

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    3
    Alternate Business Name
    • Magic Lock, LLC
    Business Management
    • Mr. Or Solomon, Owner
    • Mr. Or Mashkovith, General Manager
    Contact Information

    Principal

    • Mr. Or Solomon, Owner

    Customer Contact

    • Mr. Or Solomon, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maurikus B

    1 star

    10/05/2023

    So I had a job done on 917 at 6:30 something in the afternoon after somebody broke into my car and stole over $450 worth of stuff and then I called a ***************** because I had stole my keys as well and magic was the place I chose But the wrong place I chose so whenever I talk to the guy that came out it was $178 for a key without a chip and it was $250 for a key with the chip. I have a ******** and doesn't require a chip so I was charge $289 For a chip key and then I got in my car it wasn't a cheap key so I called and told the dispatcher and then I talk to a manager and they was like well. Oh well so I'm like well that's not right that's not good business, so what so, so now today my car when I try to crank it it stayed on the own position and then when I tried to call they had my number blocked and then I use somebody else's phone shortly after they blocked that number and then I had somebody else's phone and they shortly blocked that one after And they keep giving me the runaround about my situation.Let's keep in mind I am stranded trying to figure out how to get home to my kids and they forwarded my call and blocking my numbers I would advise you to go to another company because they are bad business And it **** and no1 has called me back and block my # Im really upset that I have to give them one star

    Local BBB

    BBB of Southern Piedmont and Western N.C.

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.