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          Find a Location

          Blue Cross and Blue Shield of North Carolina has 13 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Blue Cross and Blue Shield of North Carolina

              5901 Chapel Hill Rd Durham, NC 27707-3346

            • Blue Cross & Blue Shield

              3931 Long Meadow Dr Mebane, NC 27302-9532

            • Blue Cross and Blue Shield of North Carolina

              5660 University Pkwy Winston Salem, NC 27105-1312

            • Blue Cross and Blue Shield of North Carolina

              5635 Hanes Mill Road Winston Salem, NC 27105

            • Blue Cross and Blue Shield of North Carolina

              5640 University Parkway Winston Salem, NC 27105

            Business ProfileBlue Cross and Blue Shield of North Carolina

            Health Insurance
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5901 Chapel Hill Rd

            Durham, NC 27707-3346

            Get Directions
            Visit Website
            Email this Business
            (919) 765-4600

            Customer Reviews

            1.13/5

            Average of 84 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            107 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 91

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Blue Cross and Blue Shield of North Carolina (BCBSNC)offers health insurance in North Carolina. They are a not-for-profit North Carolina company with headquarters in Chapel Hill and operations centers in Durham and Winston-Salem.

            Business Details

            This is a multi-location business.

            Find a Location

            Blue Cross and Blue Shield of North Carolina has 13 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Blue Cross and Blue Shield of North Carolina

                5901 Chapel Hill Rd Durham, NC 27707-3346

              • Blue Cross & Blue Shield

                3931 Long Meadow Dr Mebane, NC 27302-9532

              • Blue Cross and Blue Shield of North Carolina

                5660 University Pkwy Winston Salem, NC 27105-1312

              • Blue Cross and Blue Shield of North Carolina

                5635 Hanes Mill Road Winston Salem, NC 27105

              • Blue Cross and Blue Shield of North Carolina

                5640 University Parkway Winston Salem, NC 27105

              Headquarters
              5901 Chapel Hill Rd, Durham, NC 27707-3346
              Email this Business
              BBB File Opened:
              9/1/1974
              Years in Business:
              91
              Business Started:
              8/7/1933
              Business Started Locally:
              1/1/1968
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 54631 for this business, issued by National Association of Insurance Commissioners

              These agencies may include:

              National Association of Insurance Commissioners

              1100 Walnut Street, Suite 1500

              Kansas City MO 64106-2197

              (816) 783-8500

              https://sbs.naic.org/solar-external-lookup/

              Alternate Business Name
              • BCBSNC
              Business Management
              • Ms. Tamika Perry, Customer Relations Manager
              Contact Information

              Principal

              • Ms. Tamika Perry, Customer Relations Manager

              Customer Contact

              • Mr. Gerald Petkau, Senior Vice President of Finance/CFO
              • Fara M. Palumbo, Senior Vice President
              • Mr. Tunde SoTunde, President/CEO
              • Ms. Tamika Perry, Customer Relations Manager
              Additional Contact Information

              Fax Numbers

              • (919) 765-7818
                Primary Fax
              • (252) 830-9163
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              107 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/17/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              My father suffered a stroke in 2023. My mother and I have filed claims with BCBS and were clearly told these would be covered. Over the last 8 months the process has been going in circles processing and re-processing, one claim approved, others not sure what is happening. When speaking with customer service we were told these already should have been approved and paid. Somebody needs to look into these and finalize these claims properly because we are wasting months and hours speaking to customer service. My father is ********* ************. Subscriber ID ************.
              Read More
              Read 106 More Complaints

              Customer Reviews

              84 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Andrew S

              10/15/2024

              I pay my insurance every month every year they increase my rates and decrease my coverage most recently. I need insulin shots two different types three times a day and they want to charge me over $400 a month. I called Blue Cross they say oh lets call your provider and will send them the correct more economic version that goes through just fine except the new recommended medicine is even more expensive. Im sorry since when does an insurance company know whats better for my health better than my doctor? Im so sorry if the medication is more expensive, thats why you continue to raise my rates so I can get the coverage I need I thought at least.

              Blue Cross and Blue Shield of North Carolina Response

              10/16/2024

              The member's issue was handled appropriately based on his coverage and availability. No further action needed.
              Read 83 More Customer Reviews

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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