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Find a Location

Legal Passport has 1 locations, listed below.

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    Business ProfileforLegal Passport

    Passports and Visas

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Via Google, information states "Legal Passport is a 24 hour expediting service that expedites adult renewals in our store and expedites child and adult passports for people traveling in three weeks or less".

    Business Details

    Location of This Business
    4711 Hope Valley Rd, Durham, NC 27707-5651
    BBB File Opened:
    5/7/2018
    Years in Business:
    11
    Business Started:
    1/1/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Tabatha C

    1 star

    04/17/2023

    Do not use! If you are in a hurry and need a passport fast, don't use this company, and definitely look into others. You may be on hold, quite a while, but the ********** of ***** Passport will help you, and you will have a ton of money!!! They promise on their website to have your passport for you in ***** hours, they charge a non-refundable fee of $620 for this. Their "locations" are nothing more than private owned shipping supply retailers and they overcharge, at least they did me for guaranteed overnight shipping. The courier held on to my application for three days before finally submitting it, on a Friday afternoon. You are mandated to send a blank unsigned application outside of the sealed envelope, along with an extra copy of the consent form for them to act on your behalf, despite the fact that the application processor puts your name on sealed envelope with all of your required documents. The passport agency in Steing VA sent me an email stated they did not get the copy of my state ID with my application submission, and the fact my application needed to be processed urgently,it was being processed routinely, making me believe the courier ******** switched stuff out, so I would pay more to this company than I already had. THEY NEVER RETURN PHONE CALLS!!! I am terrified that this company will use all of this for identity theft, or selling your information to an illegal to gain a passport in your name. Last positive review they received on their website was in 2020. They flat out lie. I kept very detailed information emails and recorded conversations. You can do that, because they openly state their conversations are recorded for quality purposes.

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    BBB of Eastern Carolinas

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