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          Air Pro Heating, Air & Electric has 1 locations, listed below.

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            Business ProfileAir Pro Heating, Air & Electric

            Air Conditioning Repair

            Additional business information

            Additional Info:
            Mail sent to the business on 03/29/2023 was returned by the U.S. Postal Service as Attempted - Not Known.

            Contact Information

            620 Gillespie St

            Fayetteville, NC 28306-1544

            Visit Website
            Email this Business
            (910) 964-4203

            Business hours

            7:00 AM - 6:00 PM
            Business Hours
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            620 Gillespie St, Fayetteville, NC 28306-1544
            Email this Business
            BBB File Opened:
            4/4/2019
            Years in Business:
            7
            Business Started:
            1/1/2017
            Business Incorporated:
            1/1/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 34809 for this business, issued by North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

            These agencies may include:

            North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

            1109 Dresser Ct

            Raleigh NC 27609

            (919) 875-3612

            BBB records show a license number of 34060 for this business, issued by North Carolina State Board of Examiners of Electrical Contractors

            These agencies may include:

            North Carolina State Board of Examiners of Electrical Contractors

            505 N. Greenfield Parkway, Suite 100

            Garner NC 27529

            (919) 733-9042

            https://arls-public.ncbeec.org/Public/Search

            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            7:00 AM - 6:00 PM
            T:
            7:00 AM - 6:00 PM
            W:
            7:00 AM - 6:00 PM
            Th:
            7:00 AM - 6:00 PM
            F:
            7:00 AM - 6:00 PM
            Sa:
            7:00 AM - 6:00 PM
            Su:
            Closed
            Business Management
            • Mr. Javier Ortiz
            Contact Information

            Principal

            • Mr. Javier Ortiz

            Customer Contact

            • Mr. Javier Ortiz
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gregory B

            03/18/2022

            I and had my air conditioner serviced and was asked if I wanted service contracalledct.. I said yes.When I saw the bills I was charged over $300 including service charge of $75. The second one I was charged $160 and they counted the visit that I already paid for as one of the two visits I already paid for. When I complained he said he would return my $75 plus the $80 of the $160. I got the $80, but not the $75. From the start he wanted to show me a printout that he says he sent the $75 that I never got. He offered to send me a statement that he wrote as soon as he said he would return the the $75. I thought it odd that he would say that about a return. When I asked for a return of the other $80 he did not make the same offer of proof, He just returned the money and it showed up in my bank account. He continued with various explanations about why I did not get the $75 that are not logical.

            Air Pro Heating, Air & Electric Response

            03/23/2022

            Hi *******, we're sorry that you were not satisfied with our service. Just to be clear, you called for service because your unit was not working, our technician came to fix the problem and you signed up for annual maintenance. We did the maintenance and repairs, which you paid for. After the technician left your home you called our office complaining about being charged for our repair, maintenance and diagnostic services which we provided. To help, we refunded the diagnostic service which took a few days to complete through our merchant company. You called our office few times asking for your refund and we informed you that the refund was processed the same day and to please check your bank statement because we never had any issues with refunds before. You were very frustrated but after few days we were able to show you that it was on you bank statemant and refunded the same day. While we always strive for 5-star reviews, and we have many of them, we provide quality service and work with our customers do to right by them and tried to do the same for you. If you have any other concerns please don't hesitate to reach out to us!

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

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