Business ProfileforSouthern Triad Home Repair, LLC

I hired Southern Triad Home Repair, LLC, for essential home repairs and painting, with a start date of May 15 and expected completion by May 31, 2024. The project remains incomplete as of August 13, 2024, and my home is in disarray. Despite paying over half the project cost upfront, the work quality has been substandard, with messy painting, dirt, and debris left throughout the house, making it unlivable. I dont have any clean place to rest, eat, or gather with my family. Only an inexperienced painter, working a few hours weekly, has been assigned to the job. Repeated delays and failed attempts to resolve these issues have caused me significant financial and mental stress. Ive lost summer income due to their unpredictable schedule, had to cancel my family vacation, and postponed or canceled doctor appointments. Additionally, Ive incurred extra expenses to pay someone to take my 80-year-old mother to her medical appointments.After all this, ****, the contractors wife, refused to provide a refund, claiming the work was satisfactory. I request a full refund to hire a competent professional to complete the job. I have attached pictures of the unfinished work, records of the work schedule, and emails Ive sent to resolve the issues, all supporting my claim.