Business ProfileforHonda of Indian Trail

BUYERS BEWARE! My husband and I found a truck on car gurus in the middle of September that was at this dealership. It had a clean carfax, no reports. it was over a 1 hour drive, They walked around the back of the truck the best they could, looked in the back of the truck, inside too. Looked like a nice truck. Purchased the truck. 5 miles away from our home the check engine light came on. When they got home I walked around the truck, sat in the truck, got back out, walked around to the back. I grabbed the tailgate lever to let the tailgate down and as I lowered the tailgate there was a grinding and popping noise. Upon further investigation the back fender has been pushed forward and up catching the tailgate as it is lowered. Even locking the tailgate was hard to do. This truck has been in an accident and someone took white spray paint and painted the dent that is on the back of the fender of the truck. I told my husband to call the dealership about both of the problems. He called about 20 minutes after we found this problem and this dealership told us that we could take it to a sister dealership in gastonia since it was closer to us. They fixed the sensor for the check engine light but didn't say anything about the back of the truck. About 2 weeks later another check engine came on. Took it to the sister dealership after they got permission from Honda to fix it. Still no response about the back fender at that time. My husband called them many times, was always told we will call you. After some time we were told to take it to a certain body shop in gastonia. The estimate is for 4,246.97 so that let's all of you know what it will take to make this truck whole. Honda of indian trail is now insinuating that we did this damage and is offering $900.00 on 10/07/2024. My husband told them that we told them about the back fender from day 1. Damien, the man he has been talking to said we will call you. It is now October 11 and still no phone call back.