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Find a Location

Metal Carports & Structures, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Metal Carports & Structures, Inc.

      null Mount Airy, NC 27030-3557

    • Metal Carports & Structures, Inc.

      PO Box 369 Toast, NC 27049-0369

    • Metal Carports & Structures, Inc.

      915 Newsome St Mount Airy, NC 27030-5421

    Business ProfileforMetal Carports & Structures, Inc.

    Metal Building Contractors
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    BBB files indicate this business has a pattern of complaints concerning Carport orders.  Customers allege they are given incorrect information for deliveries, from the dealers.  Per terms and conditions of the contract; MC&S will make a good faith effort to deliver and install the unit within 60 days after MC&S acceptance of this contract, and will notify Buyer at least 24 hours before delivery. BBB finds there are unreasonable delays with the delivery and installation, based on customer complaints.  Some customers allege that their contract and dimensions on units are changed without notice and requiring additional funds for delivery.  Several customers allege after waiting more than 12 months for deliver and the business is now requesting more money to proceed with the delivery. On June 9, 2022, BBB submitted a written request to the business asking them to address the pattern and 9 unanswered complaints.   As of June 27 2022, BBB has not received a response from the business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Metal Carports & Structures, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Metal Carports & Structures, Inc.

        null Mount Airy, NC 27030-3557

      • Metal Carports & Structures, Inc.

        PO Box 369 Toast, NC 27049-0369

      • Metal Carports & Structures, Inc.

        915 Newsome St Mount Airy, NC 27030-5421

      Location of This Business
      Mount Airy, NC 27030-3557
      BBB File Opened:
      4/5/2021
      Years in Business:
      5
      Business Started:
      10/24/2019
      Type of Entity:
      Corporation
      Business Management
      • Ms. Blanca Ramirez Vega, Registered Agent
      Contact Information

      Principal

      • Ms. Blanca Ramirez Vega, Registered Agent

      Customer Contact

      • Ms. Blanca Ramirez Vega, Registered Agent

      Customer Complaints

      5 Customer Complaints

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      File a Complaint

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Matt R

      1 star

      09/20/2022

      The absolute worst company I have ever dealt with , trust me stay away!!! Let me say this , at this point I’m just trying to get my down payment back . I ordered a building from them through RN metal buildings in May of 2022at first everything went smooth and no issues . After making a deposit on the building mc&s called me a week and four days latter telling me that my building was ready for delivery . However my concrete slab was not done yet . Mc&s said that was fine and to just take photos of it when it was finished and send them the photos and then they would call with a delivery date . So the first week of July my slab was done and I not only sent them the photos of the slab but also to RN metal buildings who also sent photos to mc&s . I was told that it would be 4 to 8 weeks after my slab was done , no problem , so I waited at 4 weeks I sent an email to Mc&s asking when I may see my building ? I received no answer back . So I sent an email to the guy who sold me the building to ask him if he had any idea. He did not but would send mc&s an email , he forwarded the response back to me , basically they are behind scheduled it would be calling me in a couple of weeks at 10 weeks I still haven’t heard anything and they won’t return emails or phone calls and they don’t answer the phone just a generic messaging system. . I have left messages asking to speak to management with email and phone number , nothing not a word from them. I honestly think it’s a scam and I’m screwed out of $2300.00 dollars .

      Local BBB

      BBB® of Central and Northwest North Carolina

      BBB Reports On

      BBB reports on known marketplace practices.

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