Business ProfileforMedfirst Medical Center

I have been dealing with the ************** and *************** offices in ***********, office since 28 June 2024. The Waterscape Way office could not see my husband; therefore, recommended visit the *************** office. He did and was charged $189.00 just to walk in the door even after providing insurance information. They did not do a chest x-ray during this visit. On 2 Jul 24 he was continuing to have breathing problems, therefore, went to ************** office when they opened and was told he could not be seen and recommended he return at 1:00 p.m. after lunch and could be seen by a doctor. Another $189.00 charge plus $29.00. As of this date, insurance has not been filed, however, did credit our card a total of $308.95 and was told insurance was filed numerous times. ***** has not received notice of either of the 2 visits; therefore, question if the insurance was ever filed and why not? I have made numerous phone calls and sent multiple emails and the only person responding was at **************. She had to contact a person at ********** office who is in charge of filing insurance. After I spoke to ***** at Waterscape way, I requested the name of the person in charge of the offices, as I wanted to discuss all of the above. She provided a name and e-mail. An email was sent twice and no follow-up or phone call. This is an ******************* however, it is not. They see people like a medical office by appointment only; therefore, if you have an emergency don't go here. If is a real emergency, it is realistic to go to an emergency room at a hospital. I do not recommend either of these two offices. Not sure what is going on, but no one can return a phone call or respond to an email. The only person who did was at ************** and that was only after my husband visited the office to find out what was going on with filing insurance.