We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          CAS, Inc. has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • CAS, Inc.

              650 Page Street Unit C Pinehurst, NC 28374

              BBB Accredited Business

            • CAS, Inc.

              PO Box 83 Pinehurst, NC 28370-0083

              BBB Accredited Business

            • CAS, Inc.

              1930 N Salem St Ste 101 Apex, NC 27523-8218

              BBB Accredited Business

            • CAS, Inc.

              207 W Millbrook Rd Ste 110 Raleigh, NC 27609-4490

              BBB Accredited Business

            • CAS, Inc.

              5915 Farrington Rd Ste 104 Chapel Hill, NC 27517-9900

              BBB Accredited Business

            Business ProfileCAS, Inc.

            Property Management
            Multi Location Business
            BBB accredited business

            Contact Information

            650 Page Street Unit C

            Pinehurst, NC 28374

            Get Directions
            Visit Website
            Email this Business
            (910) 295-3791

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.63/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/3/2004

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            CAS, Inc. specializes in the management of condominium, townhome, and homeowner associations in the Triangle, Triad, Southport, and Sandhills regions of North Carolina.

            Products & Services

            Some of the HOA services provided by CAS, Inc. include: Supervising Maintenance of Common Facilities, Accounting Services, Insurance Coverage, Administrative Functions, Attending Board Meetings and Computer Services

            Business Details

            This is a multi-location business.

            Find a Location

            CAS, Inc. has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • CAS, Inc.

                650 Page Street Unit C Pinehurst, NC 28374

                BBB Accredited Business

              • CAS, Inc.

                PO Box 83 Pinehurst, NC 28370-0083

                BBB Accredited Business

              • CAS, Inc.

                1930 N Salem St Ste 101 Apex, NC 27523-8218

                BBB Accredited Business

              • CAS, Inc.

                207 W Millbrook Rd Ste 110 Raleigh, NC 27609-4490

                BBB Accredited Business

              • CAS, Inc.

                5915 Farrington Rd Ste 104 Chapel Hill, NC 27517-9900

                BBB Accredited Business
              Location of This Business
              650 Page Street Unit C, Pinehurst, NC 28374
              Email this Business
              BBB File Opened:
              5/17/2001
              Years in Business:
              48
              Business Started:
              1/1/1976
              Business Incorporated:
              2/9/1999
              Accredited Since:
              11/3/2004
              Type of Entity:
              Corporation
              Alternate Business Name
              • Community Association Services, Inc.
              Contact Information

              Principal

              • Mr. John Stone, President

              Customer Contact

              • Mr. John Stone, President
              • Ms. Rebecca Stone, Vice President/Secretary
              • Mr. Ed Bedford
              Additional Contact Information

              Fax Numbers

              • (910) 295-0182
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/08/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I am a member of an HOA that is managed by CAS. When I have an account balance, ********************** sends a letter saying here is the account balance of x, and that it may include late fees. From the letter I can not tell what the amount is for, am I not paying the correct amount, am I paying late, is it late fees on late fees. It also is not clear what amount I need to pay by x date to not have a balance from a late fee incurred between when the letter is sent and when my payment is received. I believe the letters are not proper bills and are deceptive. CAS should be required to send a bill saying this amount is due by x date or there will be additional late fees.
              Read More
              Read 4 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rebecca P

              08/01/2024

              Claims to send invoices for dues, never receive, log into website never shows any amount due. Then once there are fees accrued "all of a sudden" I start getting collection letters. Tried speaking to them, hung up on twice by customer service, claims I was yelling (I had them on speaker phone and was certainly not yelling) offered to yell for them to show difference and they hung up. Called back to ask for manager, s/w ******* "collections" manager, she continually spoke over me, Very rude, when I advised her she should let me speak, she said "I'm sorry you're having a bad day", Then told me to call back when feeling better and hung up. Wow, can they be anymore rude? The just kept repeating invs were mailed, can only do auto pay via bank account. Absolutely no way I'm giving these people my bank information. I will be working very hard to remove them as our POA mgmt company.
              Read 7 More Customer Reviews

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.