Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Universal Pawn Shop has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforUniversal Pawn Shop

    Pawnbroker

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Universal Pawn Shop is a pawn shop which offers sporting goods, jewelry, electronics, etc. They also offer the sale of used cars.

    Business Details

    Location of This Business
    632 W Prospect Ave, Raeford, NC 28376-2512
    BBB File Opened:
    6/15/2004
    Years in Business:
    42
    Business Started:
    1/1/1982
    Business Incorporated:
    9/11/1981
    Type of Entity:
    Corporation
    Alternate Business Name
    • Universal Marketing, Inc.
    • B & H Auto Sales
    Business Management
    • Mr. Robert "Bob" C. Heath, President
    Contact Information

    Principal

    • Mr. Robert "Bob" C. Heath, President

    Customer Contact

    • Mr. Robert "Bob" C. Heath, President
    Additional Contact Information

    Fax Numbers

    • (910) 875-6804
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    KISAL G

    1 star

    03/26/2024

    Never buy a car from this place. My daughter purchased a vehicle there a few months back. Her payments and insurance on the car was paid up. Within the first month she was having issues with this car. She informed the owner and sales people at this facility about the issues, which they told her that she was held responsible to fix the repairs. Less then 6 months she was told car from a mechanic that the car needed a transmission replaced due to leakages and so much other stuff wrong with the car. She has put so much money into trying to repair this car already. My daughter bought the car as she stated with outside bodily damage done to it, because she really needed a car at the time. When she was informed about the transmission needing to be replaced, she called the owner to seek assistance. At first he stated they wouldnt do anything to help her fix the car, then she insisted on calling again numerous of times until he gave in and told her to bring the car back to them to get it checked by their mechanic. A couple of days went by my daughter called about her car, I witness her on the phone as this man rudely hollered at her and accused her of not filing an insurance claim because the car had bodily damage. My daughter told him that she bought the car that way and why would she file a claim for something she didn't do. He told her that he was not giving her car back and that he called her insurance company and filed the claim himself, then hung up on her. I called back, He would not speak to me over the phone so my daughter had to go to work and her boyfriend and grandparents and I went to this place on her behalf. When I got there the police was there assisting her boyfriend as he got their stuff out the car. This man still would not do right by giving her, her car and he tried to lie and say he didnt have the key for it when her boyfriend and grandparents showed up. Please do not buy any car from this place.

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.