Business ProfileforTraveling Mailbox, LLC

I, *****************************, co-founder and Clinical Director of Easy Does It Counseling, am filing a formal complaint against Traveling Mailbox regarding their co-founder and senior vice ********** ************************ During our interactions with ******************, several concerning incidents occurred:1. Our initial contact was to resolve a technical issue where ****************** did not properly communicate that the issue was corrected and closed on their end. When asked for clarification, ****************** was rude and dismissive, stating that he had been clear in his initial reply.2. Additionally, when directly informed about instances of racial microaggressions within our exchanges, ****************** was again dismissive and refused to acknowledge the issue. He declined to provide an on-record acknowledgment or apology and instead suggested discussing the matter off the record.These behaviors are deeply concerning and reflect a lack of professionalism and respect. As co-founder and Clinical Director of Easy Does It Counseling, it is crucial for Traveling Mailbox to acknowledge and address these concerns promptly and publicly. A formal acknowledgment and apology from ****************** would demonstrate a commitment to fostering an inclusive and respectful environment within their organization.Efforts to resolve these issues directly with ****************** have been unsuccessful, necessitating this BBB complaint for resolution. I seek your assistance in facilitating a prompt and appropriate response from Traveling Mailbox's leadership.