Business ProfileforCoastline Realty

From the moment we arrived at the rental property, it was evident that Coastline had failed miserably in their responsibilities. Despite arriving at the approved time of 2 o'clock, we were greeted by cleaners still frantically working to prepare the home. This blatant disregard for punctuality and professionalism was a clear sign of the incompetence that would plague our entire stay.However, the issues didn't stop there. The listing boasted two queen **** in two of the bedrooms, yet what awaited us were nothing more than full-size mattresses. This deliberate misrepresentation of the property's amenities is not only deceptive but also a blatant display of the realtor's disregard for honesty and integrity.Yet, the most infuriating aspect of this entire ordeal was the complete lack of communication and accountability displayed by Coastline. After we checked out, we waited patiently for over four weeks, expecting the prompt return of our security deposit. To our shock and dismay, when the check finally arrived, a portion of our hard-earned money had been withheld without any explanation whatsoever.When we reached out to Coastline seeking answers, their response was nothing short of astounding. They had the audacity to claim that they were "not sure" why we were not notified about the withheld amount and couldn't provide us with any justification for their actions. This level of incompetence and indifference towards their customers' concerns is entirely unacceptable.How can a reputable realtor company justify withholding funds from a security deposit without any prior communication or legitimate reason? Their feeble attempt to shift the blame and evade responsibility is a clear indication of their lack of professionalism and integrity.