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          Travel Resorts of America has 1 locations, listed below.

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            Business ProfileTravel Resorts of America

            Campgrounds
            BBB accredited business

            Contact Information

            1930 N Poplar St Ste 21

            Southern Pines, NC 28387-7092

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            Email this Business
            (855) 432-8457

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            Customer Reviews

            1.22/5

            Average of 77 Customer Reviews

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            Customer Complaints

            100 complaints closed in last 3 years

            26 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/7/2016

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            There are presently six RV resort campgrounds owned and operated by Travel Resorts of America: Bass Lake Resort, Sycamore Lodge Resort, Gettysburg Battlefield Resort, Wally World Riverside Resort, Rocky Fork Ranch Resort and Pymatuning Adventure Resort. Your Travel Resorts of America membership will also give you access to over 300 private RV campgrounds and 300 public parks; all at discounted rates.

            Business Details

            Location of This Business
            1930 N Poplar St Ste 21, Southern Pines, NC 28387-7092
            Email this Business
            BBB File Opened:
            10/1/1993
            Years in Business:
            38
            Business Started:
            4/1/1986
            Business Incorporated:
            9/27/1991
            Accredited Since:
            4/7/2016
            Type of Entity:
            Corporation
            Business Management
            • Mrs. Momi Chong-Kuma, Vice-President of Operations and Administration
            Contact Information

            Principal

            • Mr. Steven R. Baldelli, President

            Customer Contact

            • Mr. Steven R. Baldelli, President
            • Mrs. Momi Chong-Kuma, Vice-President of Operations and Administration
            Additional Contact Information

            Fax Numbers

            • (910) 693-3001
              Primary Fax

            Phone Numbers

            Email Addresses

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            Customer Complaints

            100 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/19/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Problematic with emails - Continues to ignore the removal of email address from spam messages regardless of how many times unsubscribe is selected over the past 4 months.
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            Read 99 More Complaints

            Customer Reviews

            77 Customer Reviews

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            Most Recent Customer Review

            Lawrence S

            10/28/2024

            I bought a camping package from travel resorts of America. I was told by the lady that sold it to us if it didn't work out that they would sell it for us. Now the say no they don't do that. My membership is paid in full. I haven't used it in over 4yrs. They say until my maintenance fee is up to date they won't cancel my membership or even take it back. They don't call you back or anything. They refuse to help me til I pay them $139.00. They are a complete scam. I don't want it anymore and they won't cancel my membership even though it's paid in full. I am at my whits end with them. How do I just cancel it?

            Travel Resorts of America Response

            10/31/2024

            We wanted to apologize for any frustration you may have had regarding your membership. With regards to Travel Resorts of America (TRA) selling your membership on members behalf, we would like to provide you below the from the 10 Common Questions document where this is addressed. TRA assists in the paperwork needed to transfer memberships which you signed and acknowledged on May 21, 2017. "Transferrable: Your membership can be sold, willed or transferred to multiple generations. The majority of our members plan to keep in their family as a legacy. If transferring we will assist you with all the paperwork and questions. *** will not sell the membership for you."Once you have identified a buyer or transferee, we can send document to both parties which fees apply. Our records show you spoke with *************** about transferring your membership in January 2022 and again in October 2024. Our records currently show your maintenance fee account delinquent, once paid and brought current, we can provide options cancellation option by scheduling an exit presentation.Should you have any questions, please feel free to reach out to us.
            Read 76 More Customer Reviews

            Local BBB

            BBB of Eastern Carolinas

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