Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

5K Auto Restore has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business Profilefor5K Auto Restore

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1402 Western Blvd, Tarboro, NC 27886
    BBB File Opened:
    8/12/2024
    Business Management
    • Management Owner, Manager
    Contact Information

    Principal

    • Management Owner, Manager

    Customer Contact

    • Management Owner, Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alicia B.

    1 star

    08/02/2024

    On July 23, 24, I was referred to *******, the owner, through a friend to finance a car. Even though I am 2 hours away, I felt he could possibly help with my situation, I was completely wrong. ******* told me he could get me in a newer vehicle for no money down, just pay tags and taxes (500) and I agreed and went through with the initial approval process with him over the phone. He immediately told me I was approved, went over monthly payment details and warranty information and told me he would be picking the vehicle up that I was approved for that Wednesday or Thursday and I could come get the vehicle Saturday or Sunday, which was fine because I wanted him to make sure the vehicle was ok. He also said that I needed to send him additional information as far as income to his email and to complete a link, which I never received. From that point, he only communicated with the person who referred me to him to relay information. He told the mutual contact that he had the vehicle towed to him that Friday and that it was possible we could pick it up Sunday. I spoke with ******* on Monday the 29th and he stated the bumpers had cosmetic issues and he wanted to paint both bumpers and I agreed and asked when I could pick it up, he then told me he never received my additional information and provided an email. I told him I never received the email or the link from the previous conversation but I would send it again immediately after I got off the phone. He told me I could come get the vehicle Wednesday and to have the 500. Wednesday, he tells the mutual contact that he hasn't received any additional information and the car is ready, I called him again and explained I had sent the information so he told me to text it to him and I did immediately. My credit alerted again because he ran it again, this time without my consent. He then messaged mutual contact at 9pm stating I now needed 1400 to get the car. He ran my credit again without my consent and asked for more money.

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.