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            Business ProfileLenherr Auto Sales

            Used Car Dealers

            Contact Information

            2841 Carolina Beach Rd

            Wilmington, NC 28412-1865

            Visit Website
            Email this Business
            (910) 769-4179

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            2841 Carolina Beach Rd, Wilmington, NC 28412-1865
            Email this Business
            BBB File Opened:
            8/15/2022
            Contact Information

            Principal

            • Lee Godfrey

            Customer Contact

            • Lee Godfrey
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/20/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I bought a car from this company on May 23. Everything appeared to be OK with the car until 16 days later the water pump busted the temperature gauge ruptured. At this point the car was not drivable because it would not hold any court so I had had the car code to a repair shop. When the repair shop inspected it they called me with what was wrong with it and proceeded to tell me that it was $3400 in repair cost. I only paid $8000 for the car so that was almost half of the value of the car within 16 days that I had to pay to have it repaired. Ill let the dealership know what was going on and ask them if they would help pay for the cost being that the car still had 30 day tags on it. What was left of the remaining cost after a warranty that I bought through the finance company was $700, I asked them to at least pay half of that because I thought that that was only right. The car dealership proceeds to tell me that theres no way that they wouldve known this was wrong and that they dont think that they should be liable to pay for anything.
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sam W

            08/16/2023

            Salesman lied about having vehicle painted. We return in 2 weeks and only roof was painted after overlooking this he tried to slide in a worthless warranty and then proceeded to kick us out of the dealership. "Get the h*** out". 2 days later another salesman/supervisor calls outraged ** we gave them a bad review and demanded to know why! If your in the market for a vehicle steer clear of Lenherr Auto and ***** and his team. We were treated like total scum and was paying CASH for the car which was obviously over priced initially.

            Lenherr Auto Sales Response

            08/21/2023

            I don't say this lightly, but this man is a completely untruthful. He wasnt even our customer, but proceeded to scream at us about a conversation he was even a part of. he used two different ******** accounts to leave negative reviews, and when I contacted him to try and resolve the issue, he became loud, belligerant and completely irrational. If he comes back to our place of business the police will ****** him out. The person he came with ( sister, stepmom, wife... he said all three so who knows what the truth is) was so difficult during the two weeks we were trying to help her,we were very close to asking them to shop somewhere else. But instead we bit our tongues and were as polite as we could possibly be until this guy lost his mind and started bouncing off the wall. There is no resolutiopn to this problem, unfortunately.

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

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