Business ProfileforCredit Bureau of Bismarck Inc
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 4700 Ottawa St. Suite C, Bismarck, ND 58503
- BBB File Opened:
- 11/9/2001
- Years in Business:
- 101
- Business Started:
- 1/1/1923
- Business Started Locally:
- 1/1/1923
- Date of New Ownership:
- 7/31/2023
- Business Incorporated:
- 1/1/1960
- Accredited Since:
- 8/25/2023
- Type of Entity:
- Corporation
- Alternate Business Name
- Lanmar Group Inc
- Business Management
- Lance Allen Schulz, Co-Owner
- Marcie Lynne Schulz, Co-Owner
- Contact Information
Principal
- Lance Allen Schulz, Co-Owner
- Marcie Lynne Schulz, Co-Owner
Customer Contact
- Lance Allen Schulz, Co-Owner
- Additional Contact Information
Fax Numbers
- (701) 222-8543Primary Fax
Email Addresses
- Primary
- (701) 222-8543
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/22/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Beth H
1 star01/11/2024
Credit Bureau of Bismarck Inc Response
01/12/2024
This response is in regard to the false statements made by Ms. **********
Credit Bureau of Bismarck Inc offers AR collection services for our clients.
In May 2022, our client, a dental facility, turned over this debtor's outstanding bill to collect on their behalf.
Upon receiving this Ms. ********s placement, we sent what the industry refers to as the "initial letter" on May 26, 2022. We had no response from Ms. *********, either written or a returned call. The process is to follow up on the 14th day with a phone call. We did and again did not receive an answer or a returned call from the messages we left.
On July 7, 2022, we mailed the "30 day" letter. Ms. ********* once again did not respond or return a call.
Between the 14th day letter and the 60th day letter of receiving Ms. *********** placement from the Dental facility, we called and left nine (9) additional voicemails to review her situation. Ms. ********s did not answer or respond.
The collections process is monitored very strictly by both Federal and State regulations. So, on August 9th, Ms. ********* was sent a letter from our lawyer, as this is the next step in collecting a debt for our client. This letter is the last attempt/step in the collections process to avoid the placement from turning into a legal matter.
Ms. ********* did email our lawyer back on the 15th of August asking for information about her account from the Dental facility but never followed up with our office as to a payment plan or any type of response.
If a debtor does not respond or communicate to develop a payoff plan to their debt, the debtor is served papers as their placement turns into a judgement against them.
All of the prior history shows Ms. ********* statement and a "1 Star rating" that Credit Bureau of Bismarck didn't inform her before being served is inaccurate. Our records show we sent three (3) letters and called her phone more than ten (10) times to inform her that she owned money for dental work and the Dental facility turned the account receivable over to us as Ms. ********s was not paying on a timely manner.
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