Business ProfileforEide Ford Lincoln

On December 13, 2023 I purchased a 2019 F150 from **** ***** The day of purchase I was told by the salesperson he was having it looked at because something did seem right when driving but then assured me everything checked out. I was told by finance the terms would be 1 thing and when I sat down with them they were very pushy and the terms were not at all what the convinced me they would be. I still continued and bought the truck. From day 1 I was having issues with my truck. I purchased it knowing I had a 3 month/3000 Powertrain Warranty and a 5 day/250 mile money back guarantee. I told the salesperson on day 3 which was a Friday I was having issues with the truck and he told me to get a hold of my friend who was a mechanic to look at it and to get back to him. The salesperson nor the finance person told me that Sunday was included in that 5 days. I also never received a copy of the paperwork I signed stating Sunday was included in the 5 days. I reached out first thing Monday morning which I thought was day 5 and said I'm having too many issues with this truck and I want to return it. I had maybe driven 50 miles at this point. They told me sorry you can't it's day 6. I went back and forth with numerous people at **** and they still would not allow me to bring it back. Within the first week I had issues again with the truck and took it in and was told it was something to do with the rotors and they fixed it. Over the next few months is was nothing but emails to ************* because things are wrong with this truck. I was told by the sales manager and the salesperson that I needed a new transmission and it was ordered and on the way. I was then told no it doesn't need a transmission because we can fix the problem. The problem has been attempted to be fixed on multiple occasions with no success. Then they tell me parts are in and it will be worked on, then it was delayed, now parts are on backorder. I will never buy from them again.