Business ProfileforLincoln Electric System

3/4/24 - 3/7/24 - was notified of possible disconnect, went online to pay with debit card and it said scheduled, I checked that afternoon and it said pending, the following morning it showed approved. Then my power got shut off and I looked at my account and it did not show a payment to the balance. I called customer service and was told my bank card was blocked and to use a different credit card. I then tried to pay online using my V**** account, the payment showed it processed, then 10 hours later it rejected, finally processed using a family members credit card. I was then charged $130 reconnect fee and $45 returned payment fee on my next bill. 5/22/24 - was notified of possible disconnect. I went online to make payment, my bank account was rejected, my credit card was rejected, my boyfriends bank card was rejected. We had to drive 6 miles across town (no other locations) to go in person to settle the bill. I was told when I arrived that they use a 3rd party company to receive payments and that the 3rd party company has a block on my account and that LES could not do anything, but we could pay in person. We explained that we tried several different payment types and were rejected by them all. They said that I had too many returned payments and that's why the 3rd party company blocked me. I restated that we tried several different payment accounts and LES then claimed it was my banks fault. We asked to talk to someone who has access to modify the account, they refused and said they couldn't do anything. I asked how I am supposed to pay (not in person) and they told me to mail a money order. I'd like access to pay my bill online and LES refuses to give me that option or to talk to anyone that can work with the 3rd party company with me. Please note: All of the accounts tried had sufficient funds at the time I was attempting to pay with them.